Enabling storage session on firefox

enable_sessionStorage_firefox1

If your Firefox browser does not pass our compatibility check due to session storage and you are already using the latest version, here’s how you can enable it.

enable_sessionStorage_firefox1

 

You can enable it as follows (on Firefox) :

1. Go to your address bar, type “about:config”, hit enter

enable_sessionStorage_firefox2

 

 

2. Click on ” I’ll be careful, I promise! ”

enable_sessionStorage_firefox3

 

3. Search for “dom.storage.enabled”, right click, hit “Toggle” to set the value to “true”

enable_sessionStorage_firefox4

 

Et voila ! Your session storage is now turned on.

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We are scientists, engineers, and developers drawn together by a shared vision of protecting civil liberties online. Ensuring online privacy and security are core values for the ProtonMail team, and we strive daily to protect your rights online.

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13 comments on “Enabling storage session on firefox

  • I still do not know what I am doing! Please explain what this procedure does. I take such warnings very seriously.

    Reply
  • So that get more privacy by using ProtonMail I would have to enable dom.storage. which happens to be one the main tools for business etc to track me around the web.

    Odd.

    Reply
  • Are you currently having compatibility problems with Pale moon?
    I’m stuck at the “Loading ProtonMail…” message.

    Proton’s compatibility page claims dom storage is disabled, though it is set to true in config.

    Other details: Win7x64 – Browser version 26.2.2 – Scripts/cookies allowed – All add-ons disabled aka ‘safe mode’.
    Possibly useful – screenshot of config options noted in troubleshooting info: https://i.imgur.com/Bs6hnyJ.gif

    I have previously been able to log in using pale moon (possibly an earlier version).

    Reply
      • Ok, this is odd.
        The login is loading correctly now, and the compatibility page is recognizing my dom.store settings. I haven’t changed any settings or updated my browser since my previous comment. Actually *nothing* on my OS is even set to auto update by itself.

        I’ve checked the site over the past 3-4 days and this is the first time it’s functioned correctly. Is it possible a server-side tweak made earlier today could have affected this issue?
        I can still file a bug report if it would be useful to you in any way, otherwise I’ll have to wait and see if I encounter this problem again.

        Reply
        • We haven’t changed anything recently on our side, it is possible your browser was cached with an older version of the site for a long time and the cached finally expired?

          Reply
          • I have my browser set to clear cache data on exit, so I’ll assume that rules out a random glitch in the cache entries.
            I’m not sure I can provide any meaningful troubleshooting info beyond this; I can’t think of anything else I’ve done that would have affected the site functionality.
            I’ll keep an eye on it and let the support guys know if I find any other issues… thanks for responding in a timely manner (I mean, good luck actually getting a response from any other major email provider these days :/ )