ProtonMail launches Import Assistant for quick email migration

Import Assistant ProtonMail

We’re happy to announce that you can now use Import Assistant in beta to safely transfer your messages and folders to ProtonMail’s end-to-end encrypted email service. 

Import Assistant is initially accessible to all ProtonMail users with paid plans directly from the web app and it requires no installation or download. In the future, it will support data migration from other types of digital services, helping you swap all your privacy-invasive products with Proton’s encrypted suite of services.

The new migration tool follows the release of a new version of ProtonMail for web that enables persistent sessions and Single Sign-On. These features allow you to remain signed in when you open a new Proton app or after reopening a browser tab, paving the way for using all Proton products as an integrated privacy suite. Now, with Import Assistant beta we’re taking a step further in helping you switch to an online service that protects your privacy.

The tool is fully integrated into ProtonMail V4, and you can immediately start using it through your email Settings by selecting Import & export -> Import Assistant from the menu on the left.   

ProtonMail Import Assistant

Import Assistant lets you import data from up to two email accounts at the same time, and you can transfer messages from any email provider that supports the IMAP protocol. 

When you transfer your emails, the messages are imported automatically in the background. Unlike Proton’s Import-Export app, which needs to remain open for the whole duration of your transfer, with Import Assistant you can use ProtonMail normally, log out, or close the browser while the migration is in progress. 

Because Import Assistant transfers your messages directly to ProtonMail’s servers, you also don’t need to install any download or install any application. ProtonMail encrypts your messages the moment they arrive in your account and no one but you, not even Proton, can then access their content. 

Import Assistant also comes with instructions on how to prepare your Gmail or Yahoo account for import. You can customize your import by choosing the folders you want to migrate, the time range of the imported messages, and any labels you want to apply in your ProtonMail account. 

If you need any help, you can also consult our guide on how to import with Import Assistant.

First step of your journey to digital privacy 

The Import Assistant section in your Settings menu also includes links to Import Calendar and Import Contacts, our two separate apps that support migration. 

In the future, we plan to integrate these tools into Import Assistant to make your transition to Proton’s fully encrypted suite of products as seamless as possible — you will be able to transfer your contacts, calendar events, or emails directly into your Proton account.  

Transferring your emails to Proton is an important first step as you gradually transition from privacy-invasive companies. If you need more help making the switch, check out our migration guides for Gmail, Yahoo, and Outlook

We are eager to get your feedback on Import Assistant to help us improve Proton. Please send us your comments on the new ProtonMail V4 beta inside the web app

To report issues, click Help > Report bug.

Don’t forget to let us know what you think about Import Assistant and all the other features in the new ProtonMail beta on Twitter, Facebook, Reddit, Instagram, Linkedin, and Mastodon.

Thank you to all our users. Your support makes our work possible and keeps us going as we are building an internet where user privacy is the default. 

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Feel free to share your feedback and questions with us via our official social media channels on Twitter and Reddit.

About the Author

Proton Team

Proton was founded by scientists who met at CERN and had the idea that an internet where privacy is the default is essential to preserving freedom. Our team of developers, engineers, and designers from all over the world is working to provide you with secure ways to be in control of your online data.

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6 comments on “ProtonMail launches Import Assistant for quick email migration

  • This might be a simple question, but I still want to confirm. Does importing emails to Protonmail count towards my storage? I had wanted to import Yahoo emails into PM, but decided against it until I know it won’t push me over the storage limit. Thank you.

    • Hi Barry. Yes, if you have a Plus, Visionary, or Professional account you can use a custom domain with ProtonMail, which you can switch from Gmail. Please here for instructions.

  • My ISP just switched all its customers to gmail but kept our email naming convention the same (firstname@domainname.net). I value my privacy and want to stay out of the free data collecting world of Google. Can I transfer my email to protonmail but still keep my email naming as it is with gmail?

    • Hi Dazed-and-Confused. If you want to keep using the @domainname.net domain belonging your ISP, then you will need to talk to your ISP about whether it can direct to ProtonMail instead of Gmail.