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    Proton support and Zendesk

    To meet the needs of our growing customer base, Proton Mail works with Zendesk to quickly and efficiently answer your support needs.

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    How to change language setting in Proton Mail? | Proton

    A simple and quick guide on how to change the language settings in Proton Mail Account in the web app, Android and iOS. Check step-by-step instructions now!

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    How to take a screenshot

    When sending a bug report via Proton Mail for web or mobile browser, you can add a screenshot that shows the issue you are experiencing. There are multiple ways to take a screenshot depending on the operating system you are using. These are a few suggestions.

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    How to report a bug using our web app

    If you've found a bug in Proton Mail, you can report it directly to us in the Proton Mail web app. Learn how.

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    Temporarily cannot log in to Proton products

    To protect against malicious actors, we occasionally deny access to accounts that have shown suspicious activity. We explain what to do if this happens to you.

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    Proton Mail temporarily locked my account for security reasons

    If we think your account has been compromised, Proton Mail may temporarily lock it as a precaution. Follow these steps to unlock it.

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    What to do if an online company blocks registration with Proton Mail addresses

    If an online service prevents you from registering with a Proton Mail address, here’s what you can do.

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    Proton Account disabled for abuse or fraud

    If you believe your Proton Account has been disabled by mistake, you can contact our Anti-abuse Team to get it enabled again.

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    Proton Mail sending limits

    Learn about Proton Mail’s sending limits, how you can increase that limit, and what may cause a sending ban on your account.

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    How to use multiple Proton Accounts in different browser tabs

    If you have more than one Proton Account, it's easy to open multiple Proton Accounts in different browser tabs. Learn how.

    1. Sign up and login issues
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    Common signup problems and solutions

    Creating an account with Proton Mail usually takes less than 30 seconds. Learn how to successfully create a Proton Mail account

    1. Sign up and login issues
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    Common login problems with your Proton Account

    If you're having problems loggin in to your Proton Account, learn more about common issues and how to fix them.

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