all-in-one privacy solution":["Proton Unlimited è una soluzione completa per la privacy"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Niente pubblicità. La prima regola è la privacy."],"People before profits":["Le persone prima dei profitti"],"Security through transparency":["Più sicurezza grazie alla trasparenza"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Le migliori offerte di Proton Mail per il ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["L'unico servizio di posta elettronica al mondo supportato dalla community"]},"specialoffer:limited":{"${ hours } hour":["${ hours } ora","${ hours } ore"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Restano ${ hoursLeft }, ${ minutesLeft } e ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minuti"],"${ seconds } second":["${ seconds } secondo","${ seconds } secondi"],"Limited time offer":["Offerta a tempo limitato"]},"specialoffer:listitem":{"Create multiple addresses":["Crea indirizzi multipli"],"Hide-my-email aliases":["Alias hide-my-email"],"Quickly unsubscribe from newsletters":["Annulla rapidamente l'iscrizione alle newsletter"],"Use your own domain name":["Utilizza il tuo nome di dominio"]},"specialoffer:logos":{"As featured in":["Ne hanno parlato"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Scegli un'email cifrata per proteggere la tua privacy"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Offerta Black Friday di Proton Mail - sconti fino al 40%"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Per questo Black Friday ti offriamo fino al 40% di sconto sugli abbonamenti a Proton Mail. Scopri le straordinarie offerte sui piani di abbonamento alla nostra email dotata di crittografia end-to-end."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Offerta di Proton Mail per il Black Friday | Fino al 40% di sconto sulla nostra email sicura"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* Addebito di ${ TOTAL_SUM } per il primo anno"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Addebito di ${ TOTAL_SUM } per i primi 2 anni"],"30-day money-back guarantee":["Garanzia soddisfatti o rimborsati di 30 giorni"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Addebito di ${ TOTAL_SUM } per i primi 2 anni"],"Billed at ${ TOTAL_SUM } for the first year":["Addebito di ${ TOTAL_SUM } per il primo anno"],"You save ${ SAVE_SUM }":["Risparmi ${ SAVE_SUM }"]},"specialoffer:off":{"${ DISCOUNT } off":["−${ DISCOUNT }"],"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Adoro ProtonMail"],"My favorite email service":["Il mio servizio email preferito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Grazie Proton perché ci proteggi nell'universo complicato di internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Ottieni quello per cui hai pagato. Nel caso di big tech, se non paghi niente, vieni usato. Ho smesso di usare Gmail e sono passata a @ProtonMail"]},"specialoffer:time":{"Days":["Giorni"],"Hours":["Ore"],"Min":["Min"]},"specialoffer:title":{"And much more":["E molto altro"],"Make your inbox yours":["Personalizza la tua casella di posta"],"Safe from trackers":["Protezione dai tracker"],"Stay organized":["Mantieni tutto organizzato"],"Black Friday email deals":["Offerte email del Black Friday"],"Don’t just take our word for it":["Non lo diciamo solo noi"],"Our story":["La nostra storia"],"Transfer your data from Google in one click":["Trasferisci i tuoi dati da Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Accedi a contenuti bloccati e naviga in modalità privata. Include ${ TOTAL_SERVERS } server in più di ${ TOTAL_COUNTRIES } Paesi, possibilità di connettere fino a 10 dispositivi, accesso a servizi di streaming in tutto il mondo, blocco di malware e adblocker, e altro ancora."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Condividi facilmente il tuo calendario con familiari, amici o colleghi e visualizza calendari esterni."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Include il supporto per 1 dominio email personalizzato, 10 indirizzi email, 10 alias hide-my-email, condivisione del calendario e altro ancora."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Include il supporto per 3 domini email personalizzati, 15 indirizzi email, alias hide-my-email illimitati, condivisione del calendario e altro ancora."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Gestisci fino a 25 calendari, app per dispositivi mobili, protezione con la crittografia end-to-end, importazione del calendario da Google in un solo clic e altro ancora."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Al momento abbiamo dei problemi con il servizio di Proton VPN"],"Learn more":["Scopri di più"]},"Status banner":{"Learn more":["Scopri di più"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Attenzione: stiamo riscontrando dei problemi con il servizio di ${ issues[0] }"],"We are experiencing issues with one or more services at the moment.":["Stiamo riscontrando dei problemi con uno o più servizi."]},"suggestions":{"Suggestions":["Suggerimenti"]},"Support":{"Sub category":["Sottocategoria","Sottocategorie"]},"Support article":{"${ readingTime } min":["${ readingTime } minuto","${ readingTime } minuti"],"Category":["Categoria","Categorie"],"Didn’t find what you were looking for?":["Non hai trovato quello che cercavi?"],"General contact":["Contatti generali"],"Get help":["Ottieni supporto"],"Legal contact":["Contatti legali"],"Media contact":["Contatti per la stampa"],"Partnerships contact":["Contatti per collaborazioni"],"Reading":["Lettura"]},"Support categories":{"Browse Proton product support":["Consulta l'assistenza sui prodotti Proton"]},"Support category":{"There is no article in this category yet.":["Per ora non ci sono articoli in questa categoria."]},"Support troubleshooting":{"--- Select ---":["--- Seleziona ---"],"App version":["Versione dell'app"],"Browser":["Browser"],"Check if this helps":["Verifica se questo ti è utile"],"Choose a category for your question":["Scegli una categoria per la tua domanda"],"Choose a product":["Scegli un prodotto"],"Did this solve your issue ?":["Ti ha risolto il problema?"],"Faster assistance is just a few clicks away — please make your selections":["Ottieni assistenza più velocemente con pochi clic. Fai la tua selezione"],"No, contact support":["No, contatta il supporto"],"Proton account":["Account Proton"],"Proton Bridge":["Proton Bridge"],"Proton Calendar":["Proton Calendar"],"Proton Drive":["Proton Drive"],"Proton for Business":["Proton for Business"],"Proton Mail":["Proton Mail"],"Proton Pass":["Proton Pass"],"Proton VPN":["Proton VPN"],"Thank you for your feedback":["Grazie per il feedback"],"Troubleshooting":["Risoluzione dei problemi"],"What can we help with ?":["In cosa possiamo esserti di aiuto?"],"Yes":["Sì"]},"support_modal_search_query":{"Search query":["Query di ricerca"]},"support_search_button":{"Search":["Cerca"]},"support_search_i_am_looking_for":{"I'm looking for":["Sto cercando"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Per una risoluzione più rapida, segnala il problema dall'app Bridge: Aiuto > Segnala un problema."],"Information":["Informazioni"]},"SupportForm:option":{"Account Security":["Sicurezza dell'account"],"Contacts":["Contatti"],"Custom email domain":["Dominio email personalizzato"],"Email delivery and Spam":["Consegna delle email e spam"],"Encryption":["Crittografia"],"Login and password":["Login e password"],"Merge aliases and accounts":["Unione di alias e account"],"Migrate to Proton":["Migrazione a Proton"],"Notifications":["Notifiche"],"Other":["Altro"],"Plans and billing":["Piani e fatturazione"],"Proton for Business":["Proton for Business"],"Sign up":["Iscrizione"],"Storage":["Archiviazione"],"Users, addresses, and identities":["Utenti, indirizzi e identità"]},"SupportForm:optionIntro":{"Select a topic":["Seleziona un argomento"]},"swiss_baseed_feature":{"Swiss based":["Con sede in Svizzera"]},"Testimonial":{"Awards":["Premi"],"Customers":["Clienti"],"Featured":["In evidenza"],"Go to testimonial source":["Vai alle testimonianze"],"Reviews":["Recensioni"],"Videos":["Video"]},"Text":{"Find the plan that's right for you":["Trova il piano che fa per te"],"If you need help, check out our ${ supportLink }.":["Se ti serve assistenza dai un’occhiata alla nostra ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["La pagina che stai cercando potrebbe essere stata rimossa, o il link potrebbe essere vecchio."]},"Title":{"On this page":["In questa pagina"],"Related articles":["Articoli correlati"],"Share ${ thisPage }":["Condividi ${ thisPage }"],"Thank you!":["Grazie"],"this page":["questa pagina"]},"Tooltip":{"More information":["Ulteriori informazioni"]},"tooltip_calendar":{"Create up to 20 custom & shareable encrypted calendars. On top of that, add up to 5 calendars from friends, family, colleagues, and organizations.":["Puoi creare fino a 20 calendari cifrati personalizzati e condivisibili. Puoi inoltre aggiungere fino a 5 calendari di amici, familiari, colleghi e organizzazioni."]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Accedi a contenuti bloccati e naviga in modalità privata. Il piano include più di ${ TOTAL_SERVERS } server in oltre ${ TOTAL_COUNTRIES } Paesi, massima velocità della VPN, ${ TOTAL_VPN_CONNECTIONS } connessioni alla VPN, servizi di streaming in tutto il mondo, anti-malware, ad-blocker e altro ancora."],"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, 10 VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Accedi a contenuti bloccati e naviga in modalità privata. Il piano include più di ${ TOTAL_SERVERS } server in oltre ${ TOTAL_COUNTRIES } Paesi, massima velocità della VPN, 10 connessioni alla VPN, servizi di streaming in tutto il mondo, anti-malware, ad-blocker e altro ancora."]},"version_history_label":{"Version history":["Cronologia delle versioni"]},"version_history_tooltip":{"Store up to ${ versionHistoryNumber } versions of each file for up to ${ years } years":["Conserva fino a ${ versionHistoryNumber } versioni di ciascun file fino a un massimo di ${ years } anni"]},"vpn_features_link":{"View VPN plans":["Visualizza i piani VPN"]},"vpn_features_useCase":{"Access blocked content and browse privately":["Accedi ai contenuti bloccati e naviga in modalità privata"]}}},"unleashApi":"https://account.proton.me/api"};
// We need to import data (the framework context) from the server
// This Astro feature with define:vars works well but creates an inline script
// So we can't directly import the initFramework helper, we have to store the context
window.frameworkContext = frameworkContext;
})();
Enhanced tracking protection in Proton Mail blocks spy pixels (email trackers) to protect your privacy from email senders, giving you greater peace of mind. This feature is enabled by default on the Proton Mail web, iPhone, and iPad apps.
On our web app, Proton Mail gives you added protection by removing known tracking links from links in your emails.
Companies often include email trackers in newsletters and other marketing material they send you. There are two common types of email trackers: spy pixels and tracking links.
Spy pixels
A spy pixel, also known as a tracking pixel, is a powerful marketing tool that involves inserting an image into an email in the form of a remote image URL. When you open a message containing a spy pixel, the linked image is loaded from the source server, and sensitive information can be sent back to the sender. This can include:
Whether the email containing the tracker has been opened
Date and time of opening
Device type and operating system
In some cases, even your IP address and geographic location
This information can then be collected and used to profile you and target you with personalized ads.
Many of these spy pixels are almost invisible — tiny transparent images that are solely used to collect additional information about you.
Tracking links
Companies also try to track you with tracking links – URLs containing tracking parameters to monitor the success of marketing campaigns. The most common tracking parameters are UTM (Urchin Tracking Module) parameters, which are supported natively by Google Analytics.
When you click on a link with UTM tracking parameters, the sender may track your interaction with their website over time and between apps.
How Proton Mail protects you
Proton Mail’s enhanced tracking protection protects your privacy in two ways:
Spy pixel protection: We remove known email trackers whenever you receive an email. We also pre-load other remote images on your behalf using a proxy with a generic IP address and geolocation. This hides your personal information and the exact time you opened the email. Images are cached for a few days for faster, secure access.
Tracking links protection (web app only): On the Proton Mail web app, we also “clean” the links in your emails, removing any known UTM or other tracking parameters from the URLs. So you can click these links without the sender monitoring your behavior. Here’s an example of a tracking link before and after cleaning.
Enhanced tracking protection on the Proton Mail web app
If you receive an email containing spy pixels (trackers) or tracking links, you’ll see the shield icon at the top right of the email.
The number on the icon (9 in the example below) indicates the total number of email trackers blocked and links “cleaned”.
Click the shield icon to learn more about the blocked trackers and cleaned links.
Click on the number of trackers blocked or links cleaned to get more details about which domains or links are targeting you.
Enhanced tracking protection is enabled by default.
To turn off enhanced tracking protection:
Go to Settings → All settings → Proton Mail → Email privacy.
Turn off the Block email tracking switch.
Note that this setting is synced across all your Proton Mail apps.
Enhanced tracking protection on Proton Mail for iPhone and iPad
If you receive an email containing spy pixels on your iPhone or iPad, the shield icon at the top right of the email will fill with purple. Tap on the shield icon to find out more about the blocked trackers.
Tap the number of email trackers found and select a URL to get more details about a tracker.
Enhanced tracking protection is enabled by default.
To turn off enhanced tracking protection:
Tap Settings → Account settings → Privacy.
Turn the Block email tracking switch off.
Note that this setting is synced across all your Proton Mail apps.
Enhanced tracking protection FAQs
If Proton can intercept remote images inside my email, can Proton read my emails?
To protect you, we now load remote images in your emails using our servers as we receive them rather than when you open them.
This applies to emails you receive that are not end-to-end encrypted, such as most newsletters and promotional emails. These emails have already been checked for spam, phishing, and malware before arriving in your inbox, so we simply added tracking protection to existing automated filters.
Emails are then stored in your inbox with zero-access encryption, and we can no longer access them.
Should I still prevent remote content from loading automatically?
It’s safe to automatically load remote content when email tracking is blocked. This allows you to enjoy the extra context provided by images while staying safe from trackers.
Note: This is now the default setting. But if you’ve disabled it, you can re-enable it again by following the steps in the article linked below. This switch is not synced across our apps, so you can choose the preferred setting on each of your devices.
How can you protect me from tracking links in my emails if they’re encrypted?
We remove tracking parameters from links client-side, meaning email contents such as links are only decrypted and cleaned once you’re logged in.
How do you know which tracking links to block?
We maintain our own link detection list and also use open-source block lists that are continuously updated.
I can see links in an email have tracking parameters, so why does it say “No links cleaned” when I click on the shield icon?
Proton Mail blocks known tracking parameters that we’re aware of. However, many companies use their own tracking parameters, which can make it hard for us to detect them.
In addition, removing tracking parameters from a link sometimes means it no longer works. If you believe we missed some tracking parameters, you can submit a bug report to let our team know.