Adding/importing contacts

Add individual Contacts

If you would like to add a new contact to your contacts list:

1) Select Contacts on the left hand side of your inbox.

2) Select Add button near the top of the page.

3) Input the desired Name and Email Address of the contact you wish to add.

4) Select Save Contact button on the right side of your screen.

Importing contacts

If you wish to add contacts from a different email provider, or contact list, first you must obtain a file (either .csv or .vcf) that contains the contacts you wish to add. See: Exporting contacts from other mail providers for a guide on how to obtain this list.

Once you have the list of contacts you wish to add please ensure your file is formatted in UTF-8 and follow these steps:

1) Select Upload Contacts at the top of the Contacts page.

Upload Contacts on ProtonMail


2) Select Drop files here or click to upload or drag and drop your contact file into this box.

Add contacts file to ProtonMail

3) Find and select the .csv or .vcf file on your PC or mobile device.

4) Select Upload


Please Note: This feature is still under development. We are working on adding support for other file types. If you receive an error message informing you of contacts that were not properly imported, please let us know, we are working on ensuring this process works flawlessly in the future. Thank you for your patience.





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(63 out of 146 people found this article helpful)


  1. Phil

    Great software but a bit of work to do yet 🙂

    I created a csv file with one data column the email address – failed to load

    I created a second name column then tried again – failed to load

    I drag and drop the file as requested; when I drop the filename is added to the drop area but nothing happens when I drop it.


    Please specify column format required for csv file

  2. Sandy

    I would like to see more areas for contact information like:

    Phone number(s):
    Alternate email:
    PGP Key:

    Why not allow all the fields from android/iPhone import files, and adding on PGP key info?

  3. Brinke

    tried to upload a CSV from Yahoo Mail- all names came out as ‘undefined.’

  4. sg

    the limit is 2000 contact its far too less

  5. John Doe

    Can’t I create a contact directly from an email address in a mail I have received?

  6. ProtonMail Support

    We will consider implementing this in the future.

  7. Kevin Priest

    This is no use at all, I don’t want to add two records for one person with two email addresses. Can’t add other details such as address. phone number to one contact so I’ll be deleting my account immediately

  8. Mike

    So far I have found Proton Mail excellent. easy to use but I do agree with the need for a little more info adding into email contacts like Sandy Said.
    Phone number(s):
    Alternate email:

    cheers great job keep it up.

  9. ProtonMail Support

    We are currently developing option for adding more info on the email contacts.

  10. sfh

    +1 for more fields for contacts

    The lack of the ability to add all of my contacts’ information is the ONLY reason keeping me from upgrading and paying for my account.

    This is a basic feature, kind of sad that it was overlooked. 🙁

  11. Hello,I’d like to buy it,could you tell me the price?

  12. ProtonMail Support

    At this moment we do not sell any domains. We will consider hosting in the future.

  13. Maria

    After using the app for the first time, I noticed a bunch of contacts in the contact area. These were really old emails from people I haven’t been talking for ages. Where do they come from? I did not sync anything manually on my accout and my protonmail is not connected to any other account?

  14. Paul

    I am unable to add a new contact to my contact list

  15. Brandon

    When will we be able to have more info than Name/Email for contacts? I want to store at least:

    Email 1
    Email 2
    Phone #

  16. ProtonMail Support

    We are working on improving the contacts, but we do not have an exact date when this will be available.

  17. Anonymous

    Trying to move from Yahoo to Proton and my challenge is i cannot upload all my contacts at once. Do i have to upload them one by one?

  18. ProtonMail Support

    You can upload contacts from .csv or .vcf file. If you need assistance please contact us on or via the report bug button.

  19. Anonymous

    Thank you team for your swift reply. Transfer from yahoo, including contacts, has been completed. Please include Folders for the inbox management and I am going for the Plus package 🙂

  20. Tim

    Hi there,

    Do you have an indication when the contacts feature is being upgraded to add more fields?
    I do want to fully swap from Gmail to ProtonMail. When the Calendar and Contact features are more implemented, I will subscribe.

    regards Tim

  21. cal

    how do you remove contact lists, I don’t want to accidently send someone an email from my regular contact list. I just want to remove the contact list entirely and don’t seem to be able to…thanks.

  22. ProtonMail Support

    At, you can delete all contacts and turn off auto saving contacts in the settings.

  23. ProtonMail Support

    Yes, this feature is coming in the next couple months.

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