Allowing IMAP access and entering IMAP details

Note: This article refers to a feature that is still in beta and currently available only to Plus, Professional, Visionary, and Lifetime users.


The ProtonMail Import-Export application allows you to export emails from your ProtonMail account or import emails from your other email accounts or from files stored locally on your device. To import emails from other email accounts, you may need to adjust your settings in those accounts. This article explains the steps to do this for Gmail, Yahoo Mail, Yandex, and GMX.

Gmail

1) Log into your Gmail account at mail.google.com.

2) Click on the gear icon and select Settings.

3) Go to the Forwarding and POP/IMAP tab.

4) In the “IMAP Access” section, select Enable IMAP and click on Save.

If you use 2FA with your Gmail account, you will also need to use an app password generated by Gmail instead of your normal login password. Learn how to generate an app password in Gmail here.

If the steps above still do not allow you to sign in to your Gmail account in the Import-Export app, you may need to toggle a Google setting that restricts access to certain third-party apps.

1) Go to your Google Account at https://myaccount.google.com.

2) On the left navigation panel, click Security.

3) At the bottom of the page, in the “Less secure app access” panel, click Turn on access. (If you don’t see this setting, your administrator may have turned off less secure app account access.)

Yahoo Mail

1) Log into your Yahoo Mail account at login.yahoo.com.

2) Go to your “Account security” settings.

3) Make sure the “Allow apps that use less secure sign in” option is enabled.

If you use 2FA with your Yahoo account, you will also need to use an app password generated by Yahoo instead of your normal login password. Learn how to generate an app password in Yahoo here.

Yandex

1) Log into your Yandex account at passport.yandex.com/auth.

2) Go to Settings.

3) Select Email clients.

4) Under “Use a mail client to retrieve your Yandex mail”, make sure the box next to “From the imap.yandex.com server via IMAP” is checked.

5) Click on “Save”.

If you use 2FA with your Yandex account, you will also need to use an app password generated by Yandex instead of your normal login password. Learn how to generate an app password in Yandex here.

GMX

1) Log into your GMX account at gmx.com.

2) Go to Settings.

3) Select POP3 & IMAP.

4) Check the box next to “Send and receive emails via external program”.

5) Click on “Save”.

 

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8 comments

  1. Jean-Francois Etard

    I want to import my emails from a free Prtonmail account to a Protonmail Plus using the Import-Export app. Is it possible ?

  2. ProtonMail Support

    Please contact our support team using the support form at https://protonmail.com/support-form.

  3. Kevin Morton

    I need the imap or pop3 server to register a kindle to my proton mail account

  4. ProtonMail Support

    IMAP support is only available for supported desktop email clients via the ProtonMail Bridge:
    https://protonmail.com/support/knowledge-base/imap-smtp-and-pop3-setup/

  5. Joe Bosso

    I need the Incoming and Outgoing server information so I can use the mail app on my iPhone to read protonmail messages

  6. ProtonMail Support

    You cannot use ProtonMail with 3rd party clients on mobile devices. Please use our iOS app: https://itunes.apple.com/app/protonmail-encrypted-email/id979659905.

  7. Vasiliy

    Import works on usual mail servers on IMAP 143 port? I have a message: Inccorect server address and port.

  8. ProtonMail Support

    Please contact our support team: https://protonmail.com/support-form.

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