Changing the currency for premium accounts

When you upgrade to a premium account on ProtonMail you can choose which currency you want to use for payment. The current available currencies are the euro (EUR), the United States dollar (USD) and the Swiss franc (CHF).

To change the currency when upgrading to a premium account, go to Settings > Dashboard. Then select the currency you wish to use from the dropdown menu in the top right of the screen.

change currency dropdown menu protonmail

Once you have selected the currency you want to use, proceed with the upgrade by clicking Select plan on the plan you wish to use. All subsequent payments will be made in that currency, unless you change it again.

Changing the currency for an existing Plus plan

If you have already upgraded to a Plus plan, you can change the currency you use for future purchases. ProtonMail accepts payments in USD, EUR, or CHF.

To change the currency, go to Settings > Dashboard and then select Customize subscription.

Select the plan you are on (or select a different one if you would also like to change your plan) and select your preferred currency from the dropdown menu in the top right corner.

Note: Changing the currency also extends the duration of your premium plan, which means you will be charged again, but not the full amount. Depending on how long the plan has been used, you will be only charged the difference for the extension. 

For example, if you pay monthly on the 10th of August, the Plus plan will last until the 10th of September. If you then decide to change the currency on the 20th of August, the plan will be extended until the 20th of September and you will only be charged for the 10-day difference, not the full amount for one month.

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13 comments

  1. 2048102448

    When I can pay with bitcoins?

  2. ProtonMail Support

    Please proceed to this link: https://protonmail.com/donate and let us know when you submit the payment, by sending us an email (on contact@protonmail.com) and :

    1) the ProtonMail account you want to upgrade
    2) providing the URL of the blockchain transaction
    3) the amount you donated in Euros or Dollars

  3. Danker

    I tried for a monthly subscription but all I was shown is an annually subscription payment.
    I opt for the free instead. Is that the only option for subscription?

  4. ProtonMail Support

    You can choose the length of the plan in Settings>Dashboard, before you choose to upgrade. Where the plans are explained, at the bottom of each plan you can choose monthly or yearly. For now if you are using PayPal you can only use the yearly payment.

  5. Medhk

    I wanna use free account, I don’t wanna proton mail puch me to pay money
    Pls activate free account

  6. ProtonMail Support

    If you are a premium user and no longer want a premium account, please downgrade your account to the free plan. You can read more about downgrading here: https://protonmail.com/support/knowledge-base/removing-your-addresses/.
    If you need further assistance, please contact us at contact@protonmail.ch, via the report bug button or using the support form at https://protonmail.com/support-form.

  7. Soret

    Would it be possible to pay with ZCash t- and z-addresses? How about ether and ripple?

  8. ProtonMail Support

    We are considering adding other payment methods, but we cannot speculate on which methods, when or if they would be available.

  9. Bit Dipper

    I do not see BTC as a payment option an longer. Have you reverted back to the method of using the donate page and then emailing you payment documentation?

  10. ProtonMail Support

    There were no changes made to Bitcoin payments, you should be able to select Bitcoin when making payments or adding credits from the Dashboard. Contact our support team at https://protonmail.com/support-form for assistance with BTC payments. Please do not use the old BTC payment method.

  11. Al

    Will you be considering PayPal as a payment option?

  12. ProtonMail Support

    PayPal is already supported, but only for annual payments at the moment: https://protonmail.com/support/knowledge-base/payment/. If you’re trying to use PayPal to sign up for a monthly subscription, please use the Add credits option instead and then upgrade using the added credits.

  13. Winn

    Why are the currency conversion options so limited? Can you provide more options, at least for the countries around the world that most frequently use your services?

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