Creating or editing CSV files

ProtonMail uses CSV files to import and export contacts into your ProtonMail account. Spreadsheet programs like Microsoft Excel make it easy to create and edit CSV files.

Your CSV file should be formatted as a table and must include a header, or first line, that defines the fields in your table. ProtonMail accepts many common header fields (name, email address, etc.). If you’re updating an existing file, you probably won’t need to change your header field names; if you’re creating a new file and need some guidance, please follow the example headers below.

Here’s an example of a sample file that can be created using Microsoft Excel:

By saving the following table as a .csv file and importing it in to ProtonMail, one entry – for Joe Smith – will be added to your Contacts list. Once you’ve entered all of your contacts into a table, save the document and select CSV (Comma delimited) (*.csv) as the type of file you’d like to save.

header           = Name E-mail Address
contact info  = Joe Smith Joe@protonmail.ch

Advanced users can also follow this guide to create and import .csv files into ProtonMail: https://github.com/ProtonMail/WebClient/blob/public/src/helpers/csvFormat.js

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14 comments

  1. Moothayil

    like to be a part of your team . Basically my experience is in Purchasing and I had moved all middle east. Can you include me in your team for marketing this esteem service

  2. ProtonMail Support

    Please send us your CV at careers@protonmail.com.

  3. Help

    Hello,

    Please add all the headers needed by the new address book (work email, address, work address, phones numbers etc.). It’s impossible to import contacts from a lots of apps as your system seems to accept headers only in english…

    Thank you,

  4. Terry

    I do not understand . I know nothing about Microsoft Excel . I am a Mac user . Only ever surf the net and use gmail .

  5. Suzette Rall

    I paid for a account with my credit card. Cannot access acct I paid for??

  6. ProtonMail Support

    Please contact our support team using the support form: https://protonmail.com/support-form, at contact@protonmail.ch or support@protonmail.ch and they will help you regain access to your account.

  7. Dylan

    Exporting contacts gives me a VCF file instead of a CSV… I need a CSV to import into another service. How can I export a CSV?

  8. ProtonMail Support

    You can only export ProtonMail contacts in vCard (.vcf) format. You can try using a vCard to CSV converter if you need a .csv file.

  9. Michel

    Bonjour
    Comment imprimer mails ou brouillons ?
    Merci

  10. ProtonMail Support

    See: https://protonmail.com/support/knowledge-base/printing-email/. Please note that Drafts cannot be printed.

  11. kyaw Zin Win

    Dear,
    I accident deleted email for job application conversation. The company name is micron. i urgent to contact again. can you help me to recover this email?
    Appreciate your help

  12. ProtonMail Support

    Please check your Trash folder for the message. If you have deleted the message from Trash, it cannot be recovered.

  13. Trent

    A very important feature is to import contacts into a specific group. What is the heading to import contacts into a group?

  14. ProtonMail Support

    Unfortunately, this is not supported with CSV files at the moment. Feel free to add a suggestion to https://protonmail.uservoice.com/forums/284483-feedback.

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