Enable Desktop Notifications
We offer a notification feature that allows you to receive desktop notifications while you are logged in to your ProtonMail account. The first time you log in on the latest version of ProtonMail you will be asked by your browser if you want to allow ProtonMail to send you notifications:
If you dismiss this browser pop-up, we will continue to show a banner at the top of the ProtonMail screen, asking your permission enable desktop notifications. If you dismiss this banner (click X to the right of the banner), it will disappear and we won’t ask again.
Once you allow desktop notifications, the next time you receive a new message, you will see a notification pop up in the lower right corner of your screen:
Alternatively, the notification may be shown by your Operating System’s default notification manager.
Similar system notifications are shown in Linux and Chrome OS.
To check if you have allowed the notifications, click on the Certificate icon to the left of your address bar.
Chrome, Brave, and Edge Chromium
Safari works a little differently. Go to Preferences -> Websites tab -> Notifications.
ProtonMail also supports Email Notifications. Click on the link to find out more.
Disable Desktop Notifications
You can disable notifications for individual websites using the instructions above. If you want to prevent all notification from your browser:
Go to Preferences -> Privacy & Security -> Permissions -> Settings.
Here you can see and block all websites that have notifications permissions, remove all permissions, and even block all websites from asking if they can send you notifications.
Chrome and Brave
Go to Settings -> Privacy and security -> Site settings -> Permissions -> Notifications.
You will see a list of Allowed and Blocked sites. Click the hamburger icon to the far right of the site to change its notification permissions. You can also block all notifications from this screen or select Use quieter messaging (blocks notification prompts from interrupting you).
Edge Chromium is very similar, except go to Settings -> click the hamburger menu to the right of Settings -> Site permissions -> Notifications.
Changing notification permissions in Safari is described above. Note that there is an option to disable websites from asking permission to send notifications.