Enabling Cookies

Why do you need Cookies?

Chrome

If you’re using Chrome, go to Chrome > Preferences and you’ll see a settings menu appear within the browser window. Scroll down and click Show advanced settings… to bring up the privacy options.

Enabling cookies on Chrome (OSX)

Now, click the Content settings button, and then, to enable cookies, click Allow local data to be set (recommended).

Firefox

To enable cookies in Firefox, you’ll need to go to Firefox > Preferences > and then click Privacy.

Enabling cookies on Firefox (OSX)

Now, under History, choose Firefox will use custom settings for history. You can now check (or uncheck to disable) accept cookies from sites and then choose Always.

Safari

In Safari, you’ll need to click Safari > Preferences and then choose Privacy before you can enable cookies.

Now, you’ll see the window below.

Enabling cookies on Safari (OSX)

By default, Safari blocks cookies from third parties and advertisers, but you can change this to never block cookies (to enable them). Under Block cookies select Never.

Internet Explorer

In Internet Explorer, you’ll need to click Internet Explorer > Tools > Internet Options.

Click the Privacy tab, and then, under Settings, move the slider to the top to the bottom to allow all cookies, and then click OK.

Post Comment

6 comments

  1. Terra

    Don’t know how to deactivate security mode to sign out so I can sign back in.

  2. ProtonMail Support

    Can you please send us all the details at contact@protonmail.com?

  3. Anonymous

    Safari iOS: enabled cookies to show ‘Always allow’ / java script is enabled ( slid over to show ‘ green ‘)

    My ‘Key’ to unlock the message is still taking forever; however, where I still may be hung up is getting
    Safari out Of ‘private browsing’. Anyone have this same issue? Also any suggestions on what web
    browser is best suited ( to be running ) for a (non-user) recipient to receive proton mail messages ?

  4. ProtonMail Support

    You can contact us via the Report bug button, or on contact@protonmail.ch, if you need assistance.

  5. Thomas Brown

    I HAVE BEEN USING PROTONMAIAL FOR A YEAER NOW AND THIS HAS NOT HAPPEM. PLEASE TELLL ME WHAT WRONG

  6. ProtonMail Support

    Please contact our support team at contact@protonmail.ch, via the report bug button or using the support form at https://protonmail.com/support-form.

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