While our apps can be downloaded for free from the iOS and Android stores, we will continue to release new versions earlier to Beta program members. New features, advanced performance optimizations, and cutting-edge encryption improvements will be exclusively released to Beta users before their public release.
This article explains the steps to join ProtonMail Beta on your desktop and on the Android and iOS apps.
How to use ProtonMail beta on desktop
It’s extremely simple to use the ProtonMail beta program in the web app. Simply go to beta.protonmail.com and log into your ProtonMail account.
How to join ProtonMail beta on Android
To use the ProtonMail beta on your Android device, go to the ProtonMail app in Google Play. Scroll down to the section called “Become a beta tester” and tap on “Join now”.
How to join ProtonMail beta on iOS
To use the ProtonMail beta on iOS, follow the steps below:
- Install the TestFlight app on your device.
- Send an email to ios.beta@protonmail.com requesting an invitation to join the iOS beta program, along with the email address tied to your Apple App Store account.
- Once we have added you to the beta, you will receive a message on the email address linked with your Apple ID. From there, you need to accept the invite, which will open the TestFlight app.
Troubleshooting
Steps detailed here.
Found a bug?
In the event that you find a bug in the application, you can report it to us using the report bug feature in the application which is shown here.
You can also contact us via this link https://protonmail.com/support-form. When contacting us regarding the mobile application beta, we would appreciate having the following details to help us better address your issue.
- iOS or Android
- Device Type (Nexus 6P, iPhone 7, etc.)
- Operating System Version (Android 9.0, iOS 12, etc.)
- Application Version number (To find your version number, follow the instructions here: https://protonmail.com/support/knowledge-base/mobile-app-version-number-ios-and-android/).
Release notes and feedback
Each ProtonMail beta release has a list of release notes attached to it. You can give us feedback on beta features and beta versions in the comments below, or discussed them on social media:
Twitter: https://twitter.com/ProtonMail
Reddit: https://reddit.com/r/ProtonMail
Facebook: https://facebook.com/ProtonMail
Request new features
We also give users a chance to request and vote for new features in the ProtonMail feedback forum:
https://protonmail.uservoice.com
Get updates by email
If you would like to get updates by email whenever a new beta build is available, you can sign up for the ProtonMail Beta newsletter by navigating to Settings -> Account and checking the box next to Proton Beta under Email Subscriptions.
I haven a Samsung S5 running Android 5.0 (lollipop). I would like to be considered for the mobile app.
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i would like to test the IOS app.
Please let me know what can i do for
Regards
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I would also like to test the ios versions, for iphone, and ipad…. PLEASE ! : )
Thank you for your integrity !
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I would be happy to help test as well.
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I would like an invitation to test the protonmail app. for Android.
thank you
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I would like to test the android app.
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I’ve communicated with your support team and not really getting anywhere. I donated over a week ago and still haven’t gotten access through the Google Play store for the mobile app. Any clue what to do or exactly what department to contact?
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Hi! I would like to test the ios app! Please let me know how its possible!
Thanks
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Would appreciate to beta android version, thank you.
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Hi, I would like to test the app. I’m an android user 😉
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I’d like to test beta version for android, thanks in advance.
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Guys, whoever want to test beta has to enroll and donate as described here https://blog.protonmail.ch/protonmail-android-and-ios-mobile-app-beta/
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I have been a beta tester for the last 3 IOS/OS releases from Apple and would like the opportunity to test the BETA ProtonMail app for iPhone.
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Hi, I’ve donated the right amount to receive the beta of the app, how long will it be till I get it? The beta I requested was on Android.
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I’d like to be considered as beta tester to use the mobile app on Android
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Would love to be a beta tester for iOS 🙂 and I’m also highly experienced in QA so I might be able to contribute 🙂
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I would like to be considered as beta tester for the app on android.
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I’m using a new iPhone 6s currently on the latest iOS 9.02. Would love to beta test!
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I would like to test Beta version for Android 5.0 on a Huawei P8.
Thanks.
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I’d love to test the ios version!
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I don’t know if it’s still going on, but I’d like to test the Android app.
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I have a iPhone 4S and i would like to test iOS APP
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i Have iphone 5s and 6s and i would like to test ios app
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I would like to try proton mail app. I’m running under android 5.1
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The apps are available to all users for free via the App store and the Play store.
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I have tested on my android phone LG Magna and it worked very well. Installing was smooth and fast but i noticed one important thing that i can’t change signature on/off option because it requires “protonmail plus” that i can’t understand because i already paid for this mobile app.
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Hi,
I would like to try the beta version on my Android 7, and I only have Fdroid installed.
Thanks
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Please contact our customer support team.
https://protonmail.com/support-form
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I have an Android phone & when I try to send aessage, I keep getting the message “ProtonMail has stopped. Do you want to”
And the options are to close the app, wait, or send a feedback.”
I can receive email just fine but o cannot reply or send new emails.
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Try clearing the app cache or uninstall/reinstall. If you need further assistance, please contact our support team: https://protonmail.com/support-form.
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I accidentally revoked mobile on the Security Platform. How do I restore my iPhone Protonmail? so I can use my iPhone
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Revoking a session simply logs you out and closes that session. All you have to do is log in again to the ProtonMail app on your phone with your username and password.
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