Mobile Applications (iOS & Android) Beta

While our apps can be downloaded for free from the iOS and Android stores, we will continue to release new versions earlier to Beta program members. New features, advanced performance optimizations, and cutting-edge encryption improvements will be exclusively released to Beta users before their public release.

This article explains the steps to join ProtonMail Beta on your desktop and on the Android and iOS apps.

How to use ProtonMail beta on desktop

It’s extremely simple to use the ProtonMail beta program in the web app. Simply go to beta.protonmail.com and log into your ProtonMail account.

How to join ProtonMail beta on Android

To use the ProtonMail beta on your Android device, go to the ProtonMail app in Google Play. Scroll down to the section called “Become a beta tester” and tap on “Join now”.

How to join ProtonMail beta on iOS

To use the ProtonMail beta on iOS, follow the steps below:

  1. Install the TestFlight app on your device
  2. Follow this invitation link
  3. Once the TestFlight confirmation appears, tap on Accept
  4. Install the latest beta available in the TestFlight app

To see these steps in detail, see our guide on joining ProtonMail beta on iOS. Please note that only a limited number of TestFlight spots are available, so we reserve the right to remove you from the testing pool if you aren’t actively using the latest version of the app.

Troubleshooting

To fix a problem, follow the steps detailed troubleshooting guide.

Found a bug?

In the event that you find a bug in the application, you can report it to us using the report bug feature in the application which is shown here.

You can also contact us via this link https://protonmail.com/support-form. When contacting us regarding the mobile application beta, we would appreciate having the following details to help us better address your issue.

Release notes and feedback

Each ProtonMail beta release has a list of release notes attached to it. You can give us feedback on beta features and beta versions in the comments below, or discussed them on social media:

Twitter: https://twitter.com/ProtonMail
Reddit: https://reddit.com/r/ProtonMail
Facebook: https://facebook.com/ProtonMail

Request new features

We also give users a chance to request and vote for new features in the ProtonMail feedback forum:

https://protonmail.uservoice.com

Get updates by email

If you would like to get updates by email whenever a new beta build is available, you can sign up for the ProtonMail Beta newsletter by navigating to Settings -> Account and checking the box next to Proton Beta under Email Subscriptions.

Post Comment

33 comments

  1. jerry shenk
    September 16, 2015
    at 7:43 PM

    I haven a Samsung S5 running Android 5.0 (lollipop). I would like to be considered for the mobile app.

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  2. CARLO CARONTI
    September 17, 2015
    at 10:22 AM

    i would like to test the IOS app.
    Please let me know what can i do for
    Regards

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  3. Kathy B
    September 17, 2015
    at 5:00 PM

    I would also like to test the ios versions, for iphone, and ipad…. PLEASE ! : )
    Thank you for your integrity !

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  4. irontet
    September 17, 2015
    at 11:37 PM

    I would be happy to help test as well.

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  5. Don
    September 18, 2015
    at 12:08 PM

    I would like an invitation to test the protonmail app. for Android.
    thank you

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  6. DEREK
    September 22, 2015
    at 10:05 AM

    I would like to test the android app.

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  7. Buddy
    September 23, 2015
    at 1:31 AM

    I’ve communicated with your support team and not really getting anywhere. I donated over a week ago and still haven’t gotten access through the Google Play store for the mobile app. Any clue what to do or exactly what department to contact?

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  8. Kellemail
    September 23, 2015
    at 12:22 PM

    Hi! I would like to test the ios app! Please let me know how its possible!

    Thanks

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  9. Gen
    September 24, 2015
    at 5:59 AM

    Would appreciate to beta android version, thank you.

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  10. Gabriele
    September 25, 2015
    at 8:54 AM

    Hi, I would like to test the app. I’m an android user ;)

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  11. GC
    September 27, 2015
    at 8:13 PM

    I’d like to test beta version for android, thanks in advance.

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  12. GC
    September 28, 2015
    at 8:18 AM

    Guys, whoever want to test beta has to enroll and donate as described here https://blog.protonmail.ch/protonmail-android-and-ios-mobile-app-beta/

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  13. TLW
    September 29, 2015
    at 9:40 PM

    I have been a beta tester for the last 3 IOS/OS releases from Apple and would like the opportunity to test the BETA ProtonMail app for iPhone.

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  14. Raamiz
    October 2, 2015
    at 7:13 PM

    Hi, I’ve donated the right amount to receive the beta of the app, how long will it be till I get it? The beta I requested was on Android.

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  15. Bruno
    October 5, 2015
    at 10:03 PM

    I’d like to be considered as beta tester to use the mobile app on Android

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  16. Gregory Tandiono
    October 7, 2015
    at 3:01 AM

    Would love to be a beta tester for iOS :) and I’m also highly experienced in QA so I might be able to contribute :)

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  17. Brian
    October 8, 2015
    at 11:25 PM

    I would like to be considered as beta tester for the app on android.

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  18. Jeff Tan
    October 13, 2015
    at 3:29 PM

    I’m using a new iPhone 6s currently on the latest iOS 9.02. Would love to beta test!

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  19. Manfred
    October 30, 2015
    at 8:42 AM

    I would like to test Beta version for Android 5.0 on a Huawei P8.

    Thanks.

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  20. Ben
    November 16, 2015
    at 10:22 PM

    I’d love to test the ios version!

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  21. Dan
    November 21, 2015
    at 10:38 AM

    I don’t know if it’s still going on, but I’d like to test the Android app.

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  22. lw0412q
    November 29, 2015
    at 9:06 AM

    I have a iPhone 4S and i would like to test iOS APP

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  23. Piotr
    March 4, 2016
    at 9:18 AM

    i Have iphone 5s and 6s and i would like to test ios app

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  24. Théophile
    March 10, 2016
    at 10:54 PM

    I would like to try proton mail app. I’m running under android 5.1

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  25. ProtonMail Support
    June 3, 2016
    at 2:37 PM

    The apps are available to all users for free via the App store and the Play store.

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  26. Koray Bicer
    March 29, 2016
    at 11:18 AM

    I have tested on my android phone LG Magna and it worked very well. Installing was smooth and fast but i noticed one important thing that i can’t change signature on/off option because it requires “protonmail plus” that i can’t understand because i already paid for this mobile app.

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  27. Clément
    August 19, 2018
    at 8:55 AM

    Hi,

    I would like to try the beta version on my Android 7, and I only have Fdroid installed.

    Thanks

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  28. ProtonMail Support
    August 22, 2018
    at 7:29 AM

    Please contact our customer support team.
    https://protonmail.com/support-form

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  29. Raul Blacksten
    May 27, 2019
    at 6:35 PM

    I have an Android phone & when I try to send aessage, I keep getting the message “ProtonMail has stopped. Do you want to”

    And the options are to close the app, wait, or send a feedback.”

    I can receive email just fine but o cannot reply or send new emails.

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  30. ProtonMail Support
    June 5, 2019
    at 3:10 PM

    Try clearing the app cache or uninstall/reinstall. If you need further assistance, please contact our support team: https://protonmail.com/support-form.

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  31. Nathan Wilson
    July 15, 2019
    at 2:25 PM

    I accidentally revoked mobile on the Security Platform. How do I restore my iPhone Protonmail? so I can use my iPhone

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  32. ProtonMail Support
    July 17, 2019
    at 2:21 PM

    Revoking a session simply logs you out and closes that session. All you have to do is log in again to the ProtonMail app on your phone with your username and password.

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  33. ravan
    December 16, 2019
    at 4:07 AM

    good

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Comments are closed.