Do you have multiple email addresses? The notification emails can be set in the Settings page in your inbox to help ensure you stay up to date with your ProtonMail inbox.
The notification emails can be set in the Settings page in your inbox.
Notifications behave exactly as one would expect, it sends a notification email to the listed email to inform you when there are new messages in your ProtonMail account.
ProtonMail’s notification email system is intelligent and will not spam you with notifications. Notifications are only sent if
1. It has been 24 hours since you last logged into your account.*
2. There are new messages in your account (messages that have already been read once but are then marked as unread do not count).
3. Notifications are only sent once per day at maximum.
* If you access your ProtonMail account then leave (by signing out, closing the browser, and etc), the 24 hour waiting period will be reset and any new incoming email should trigger a notification within an hour or two.
Currently, we do not allow a notification for each new email due to the increased load and possibility of spam.
While notifications are enabled, we do know what your notification email is and if issued an enforceable Swiss court order asking us to turn over your notification email, we will have to turn over your notification email. Notification emails are permanently deleted from our system if you delete the notification email in the Settings page.