Waiting for an important email? Notifications allow you to ensure you stay on top of your ProtonMail inbox without constant monitoring of your account.
ProtonMail has three different types of notifications, so notifications in ProtonMail can refer to any one of the three types described below:
1. Email Notification – You can link an alternative email address to your ProtonMail secure email account by going to the settings page. If this option is enabled, we will send a message to your linked email address letting you know that your ProtonMail email account has received an email while you were offline.
2. Desktop notifications – Desktop notifications work on the browser version of ProtonMail. If this feature is enabled, if ProtonMail is open in your browser tab, whenever a new mail arrives in your inbox, a message will appear briefly in the bottom right corner of your desktop notifying you about the new message.
3. Mobile apps push notifications – If you are using ProtonMail’s iOS or Android encrypted email app, you will automatically receive push notifications on your mobile device when a new email arrives in your ProtonMail account (you can download all ProtonMail’s secure email apps on this page). If you encounter any problems receiving push notifications, please see here.
Unfortunately, the inability to set up Protonmail for PGP/IMAP access plus the inability to set notification for each new mail when it comes in means it is going to be essentially useless to me for business purposes, which is what I hoped to be able to use if tor.
Hopefully you will soon offer at least one of those features.
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I agree with the above statement
kind regards
DRcarlgustav
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If you need a truck, don’t buy a car. Use the right tool for the job. Proton Mail is an example of excellent engineering. It does what it is designed to do and does it very well. As side note, PGP Is Not The Best Choice. It has served its purpose but is cumbersome and few know how to use it correctly. I will be happy if Proton Mail avoids incorporating PGP into any of the applications.
To do so would compromise security and create a Pandora’s box.
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there is an iOS and Android application which allow you to get emails on your smartphone and to get notifications for each new mail…
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using iOS 9.3 I have noticed that notifications for individual new emails don’t seem to be showing up regularly. It does work from time to time but it’s not consistent. The a=badge icon used to show up for every new email. I am getting notification emails though.
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Hi,
This should be fixed now. Please use the report bug button if you are still experiencing this problem.
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Excellent tool. Simply – it works. Tangible amount of features available even inside basic free of charge set. Simple set-up for any of ordinary user. Good feeling how privacy is treated.
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I would like the exact opposite: no notifications whatsoever of new incoming e-mail. However, it doesn’t seem possible to switch them all of. Now I have to disable notifications in the Android app manger for my phone, and I have to find a workaround for my Windows PCs still. Is this possibility considered in an upcoming release?
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We will consider adding an option to disable all notifications in the future.
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Could you please explain the option in the Android app for “enable private notifications”?
Can’t seem to find any info on this.
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Enabling Private Notifications means we will remove the subject line from the notification notice you receive.
This feature will work if you have lock screen with pattern or password and you have set you settings to hide sensitive notification content.
The purpose of this feature is to show the sender and subject when this options are enabled on your Android device.
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Please add email notification per message received. Once a day is not enough. I read your reason for not having this and you should reconsider. With 200 billion email messages per day this useful feature is not spam. And as a former server administrator, my guess is you could send 1000 simple text emails which uses as much load an a user login, viewing and sending a few messages . Thank you.
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I am using my Proton-Mail for server alerts, so I installed the app on iOS 11. The problem is, if I get a mail, I only get one push-notification (one time sound, and display lights up). But I need an option to set the number of repeats of that notification. I want to get a sound alert every 30 seconds for example until I take my phone and open the app. As you might know, iMessages already supports this (Settings -> Massages -> Options: Repeat Notifications). This would be a very helpful option in the Protonmail-Application
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Hi, could you please, please add the ability to add a filter for android notifications. I would only like to get notifications for specific mails, but definitely not all of them.
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Notifications for incoming mail in the Inbox cannot be disabled, but can be turned off for messages coming into custom folders. You could set up a filter for incoming mail that you don’t need notifications for that moves messages to a custom folder with notifications turned off.
https://protonmail.com/support/knowledge-base/filters/
https://protonmail.com/support/knowledge-base/creating-folders/
For more assistance, please contact our support team at contact@protonmail.ch, support@protonmail.ch or using the support form at https://protonmail.com/support-form.
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Why can’t I accept or deny notifications request at my protonmail inbox web page ?
I can see an notification request saying:
“Website “https://mail.protonmail.com” would like to show notifications.
Nothing happens whether I click Deny or Allow, It just does not work. I’ve got this problem only on this (protonmail inbox) website. On other sites it works as expected.
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sorry, I’ve double checked that, it’s not working on all websites, must be a problem with browser
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Vivaldi 1.15.1147.36 (Stable channel) (64-bit)
Revision 166efd59c7aba158f456fc82eabf5d0dffdc41f5-
OS Mac OS X
JavaScript V8 6.5.254.41
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Hi – is there a way to set a filter or rule so that some senders still go to my inbox, but do not cause a push notification? There are some senders whose content I want to read – but eventually, on my own time.
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Not for the Inbox, but you could set them to go to a custom folder and disable notifications for that folder in Folders/Labels.
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Hi
When simultaneously logged in to multiple accounts/addresses on Android, would I be able to receive push notifications from different addresses at the same time?
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Yes, if you’re logged in to more than one account, you’ll get notifications for all accounts.
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I’m using Android app 1.12.3 (705) and am not seeing new emails with a bold subject line as per images I’ve seen in support pages here. I get the white background – just no bolded text. Read messages are in normal text with grey background. Is this a known issue, or is a support request required? Thanks for reading.
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There is a newer version of the app available now. Please update and check if that one works better.
If you need further assistance, please contact our support team: https://protonmail.com/support-form.
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