On rare occasions, users may see an error window while setting up Bridge for Windows that prevents them from continuing the configuration. This error occurs only on devices using older AMD graphics cards due to an issue with the data libraries.
The solution to this problem is to delete the libraries in question. This article explains the process to delete these files.
1) To locate the files, right-click on the Bridge app icon on your desktop and select Open file location. This will open a new window to the folder containing all Bridge files.
2) From there, look for the three files: “libEGL.dll”, “libGLESV2.dll”, and “opengl32sw.dll”. Right-click on the file name and select Delete from the dropdown menu.
Once the files are deleted, you can continue with the Bridge installation.