The recovery email is the optional, non-ProtonMail email address you may have entered when you first created your ProtonMail account. It is also known as the Notification Email, and it is the email address that we send you notifications when a new messages is received in your ProtonMail account.
We strongly recommending you to set up a recovery email address. If you forget your password, your password cannot be reset without a recovery email address.
To change or add a recovery address:
- Go to your ProtonMail Account Settings page.
- Find the box titled RECOVERY EMAIL
- Add your recovery email address.
- Click Save.
Your recovery address should be an email address that you have access to.