Turn off Private Browsing (iOS Safari)

On an iPhone, iPad, or iPod touch, open Safari, then tap   (bottom right corner). Tap Private (lower left corner) to turn private browsing off.

While Private Browsing is on, Safari appears black or dark instead of white or gray.


ProtonMail utilizes cookies to implement zero access end-to-end encryption. Cookies are blocked by Safari in the Private browsing mode.


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  1. AliDD

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  2. ProtonMail Support

    If you have problems please contact us on contact@protonmail.ch or via the Report bug button.

  3. Linda Clifford

    Hello, I have just signed up for an email account with you and am trying to download the app for my iPhone and cannot seem to get it to download.

  4. ProtonMail Support

    You can download the iOS app at https://itunes.apple.com/app/protonmail-encrypted-email/id979659905 or by searching for ProtonMail in the App Store. If you are having difficulties, please contact our support team at contact@protonmail.com or using the support form at https://protonmail.com/support-form.

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