An account on our service can be disabled if our automated systems detect a potential violation of our terms and conditions. This includes bulk messaging, sending unsolicited messages, sending spam messages, impersonating other services, or criminal activity.
If you think your account was disabled by accident, please fill out the form below to contact our Abuse team to get your account enabled again. Please explain why you believe your account was mistakenly disabled. Learn more
We handle these requests in Zendesk. If you would like to keep the report within ProtonMail, please email the above info to firstname.lastname@example.org.