ProtonMail’s world-class reliability is now backed by a 99.95% service level agreement (SLA)

October 18th, 2018 in Security

From the very beginning, we have put a strong engineering emphasis on system reliability and availability. Today we are announcing a service level agreement (SLA) that puts our promise to business users in writing: 99.95% uptime or better. Since we first opened to the public in 2014, ProtonMail has grown at an accelerating pace and …

How to protect your children’s privacy online

October 4th, 2018 in Uncategorized

Tech companies are scooping up your children’s data before they are old enough to give informed consent. As a parent, you can help protect your children’s privacy online by using the right services and updating the settings on their devices. If your child is old enough to have a smartphone, then there’s a good chance …

The benefits of using encrypted email for HIPAA compliance

September 27th, 2018 in Security

HIPAA compliance for email means protecting your patients, securing your data against hacks, and preserving their records for years. An encrypted email solution makes it easy to comply with privacy laws without sacrificing convenience. Organizations operating in the healthcare industry are continuously under pressure to use resources as efficiently as possible. They must provide innovation …

How to protect your phone or computer when crossing borders

September 20th, 2018 in Privacy

Border agents have broad powers to search people crossing borders, including their phones and laptops.But there are ways to protect your data when crossing international borders if you understand the technology and the law. Crossing an international border is often a stressful experience. It becomes all the more stressful if you are pulled aside for …

On our four-year anniversary, a look into the future of ProtonMail

September 13th, 2018 in Articles & News

Four years ago, over 10,000 people contributed to our crowdfunding campaign and jumpstarted our mission to create a more secure and private Internet for all. The job is far from done. Today, we reflect on what we’ve accomplished together so far and where we are going next. In the summer of 2014, we shared our …

Now you can quickly report phishing scams to ProtonMail

September 11th, 2018 in Security

We have launched a new Report Phishing feature in order to improve the security of the entire ProtonMail community. Now with the click of a button, you can send phishing scams straight to our team and help make the ProtonMail community safer. Phishing scams are among the most effective kinds of online attacks. Cyber criminals …

Become a ProtonMail beta tester and be the first to test new features

September 7th, 2018 in Releases

We give everyone the opportunity to test new features before they’re released to the public. Here’s how to become a ProtonMail beta tester. Perhaps more than other tech companies, ProtonMail takes pride in being a community-driven project. Our community gave us the initial backing to get started, our users drive our major product decisions, and …

Apophis Squad member responsible for attacks against ProtonMail has been arrested

September 6th, 2018 in Articles & News

In order to protect our user community, we have a zero-tolerance policy for criminal acts committed against ProtonMail, or criminal acts committed using ProtonMail. Earlier this week, the British National Crime Agency announced the arrest of George Duke-Cohan, also known by his aliases“7R1D3N7,”“DoubleParallax,” and, more recently, “optcz1.” At ProtonMail, we unfortunately have to face off …

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Open source cryptography takes a step forward with the release of OpenPGPjs 4.0

August 30th, 2018 in Encryption

We have just released a major new version of OpenPGPjs, the world’s most popular open-source JavaScript encryption library. The goal of our OpenPGPjs project is to make public-key cryptography not only available to users, but also to the global developer community. We believe the widespread availability of open-source and secure cryptography libraries is a prerequisite …

What is the dark web? The good and bad of the Internet’s most private corner

August 27th, 2018 in Privacy

You may have heard the dark web is a place for drug dealers and hitmen. That’s correct, but there’s more to it than that. In this article, find out what is the dark web, how to access it, and what you might find there. The dark web is a part of the Internet that requires …

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ProtonMail’s open source encryption library, OpenPGPjs, has passed an independent security audit

August 16th, 2018 in Encryption

As part of our commitment to open source, we maintain the OpenPGPjs encryption library. After some recent code enhancements, OpenPGPjs underwent an independent security audit, the results of which are discussed below. At ProtonMail, our goal is to make encryption as widespread and accessible as possible. We believe a key step toward that is having …

Introducing Address Verification and Full PGP Support

July 25th, 2018 in Articles & News, Security

Address Verification allows you to be sure you are securely communicating with the right person, while PGP support adds encrypted email interoperability. Starting with the latest release of ProtonMail on web (v3.14), iOS and Android (v1.9), and the latest versions of the ProtonMail IMAP/SMTP Bridge, ProtonMail now supports Address Verification, along with full PGP interoperability …

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