2016 ProtonMail Encrypted Email User Survey

encrypted email survey

Since 2014, ProtonMail has had a tradition of conducting an annual user survey. In September, we sent the survey link to all users. In case you missed it, this week is the last week to participate in the 2016 edition of our annual encrypted email user survey.

Since ProtonMail is open source software that is now entirely funded by the community, the annual community poll is incredibly important. We exist solely to serve the global community, and the ProtonMail project roadmap for the next year is largely determined by the result of our annual survey. Given the massive growth of the ProtonMail community in the past year, we expect the 2016 annual survey to be the biggest ever in terms of number of responses.

This year, the survey will be used to guide the design of ProtonMail 4.0, which is already under development. It will also be used to determine the allocation of development resources in 2017 so that financial contributions from the community can be allocated in a way that brings maximum benefit to the community. You can participate in our annual survey at the link below. The poll has 12 questions and takes approximately 3 minutes to complete.


The annual surveys are also a way to stimulate discussions within the community about the future path of ProtonMail’s public services, so we look forward to hearing your thoughts in the comments below, or on Twitter, Facebook, Google+ or Reddit:





If you would like to directly contribute to the development of the numerous new features mentioned in the 2016 survey, you can do so by upgrading to a paid plan or donating. All of ProtonMail’s operating budget comes from contributions from the public, and your contribution allows us to increase the size of our team and build features faster. With your support, we look forward to continuing to improve ProtonMail in 2017 and beyond!

Best Regards,
The ProtonMail Team

About the Author


We are scientists, engineers, and developers drawn together by a shared vision of protecting civil liberties online. Ensuring online privacy and security are core values for the ProtonMail team, and we strive daily to protect your rights online.


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12 comments on “2016 ProtonMail Encrypted Email User Survey

  • No poll choice for multiple users under a custom domain? Had to choose ProtonMail for organizations instead as this sounds closest to what is needed…

    • This wasn’t a poll option because it is already being built. It was a poll question in last year’s poll however, which is why it is being build this year 😉

  • Given the DDoS attacks in the news…
    Just curious what the Protonmail team thinks about the escalation of those and how it is planning on protecting their servers from them.


  • Trying to take the survey but getting a blank page under Firefox, and HTTP ERROR 500 under Google Chrome!

    I would love to cast my vote for Full PGP support (sending and receiving PGP messages with non-PM users)!!!!

  • I thought that in the original crowdfunding, there was a roadmap that included a secure file hosting service as well.
    Whatever happened to that plan?

      • Is that a Proton Drive kind of thing? Waiting for that. Can’t you do another round of crowd funding for it? I bet interest in protonmail is increasing all the time but it will be difficult to convert people without some essential services such as a proton drive.

        • Yes, this is in the roadmap, but we don’t want to spread ourselves too thin so we will wait to grow the team a little bit before we jump into this.