Addresses and Aliases

Aliases provide the ability to send from multiple email accounts within one ProtonMail account. You can change the order of priority for all of these addresses by dragging them into the order you want in the Address tab of your Settings. The address represented with the Main tag next to it is your default address that will be used for sending unless another is chosen from the drop down in the From field when composing your message.

Changing the aliases in the composer

 

Original ProtonMail Address(es):

The original ProtonMail address is the first email you signed up for ProtonMail with. If you joined ProtonMail prior to 2016, you will have 2 original ProtonMail addresses (@protonmail.com and @protonmail.ch). You will know they are your originals by looking to the right of them. If you do not see a link to Enable/Disable, this is your original ProtonMail address. These addresses are provided for your use free of charge. They are always enabled allowing you to easily send and receive encrypted email.

Aliases using “+”

ProtonMail offers the ability to receive mail from an unlimited number of aliases by using a “+” symbol after your username in your email address.

  • Email address: example@protonmail.com
  • Alias: example+myalias@protonmail.com

Just add a “+” after your username and before “@domain.com,” to create a new email address that will be delivered right to your existing inbox. For example, if your email is username@protonmail.com, email sent to username+soccerclub@protonmail.com will also be delivered to your inbox. In an upcoming release, we will be adding filters and filter rules, so you can automatically sort and label emails you receive.

Aliases that utilize “+” do not support custom display names, as addresses do below.

Additional ProtonMail Addresses

Adding additional unique email addresses to your existing ProtonMail account is a premium feature.

Example:

  • Main account email address: example@protonmail.com
  • Additional email address in same account: myname@protonmail.com

Every premium account has the ability to add at least 5 additional addresses to their account, with the option to add as many as 50. To upgrade your account or to check how many addresses you have remaining, please see the Dashboard under the Settings of your account. You can add additional addresses to your account by upgrading.

Dashboard Overview

To add additional ProtonMail addresses visit the Addresses tab and select Add ProtonMail Address.

This will display a pop-up that allows you to choose your desired username and domain, select Submit, and enter your Login Password.

Adding a ProtonMail Address

Once you have selected your new email address, choose the key strength you would prefer, select Generate Keys.

 

To disable/enable an address, return to the Addresses tab and select the Disable link to the right of the address you would like to enable/disable. All addresses that are disabled do not have the ability to send/receive mail.

Please note: Additional ProtonMail addresses can be disabled/enabled; however, they can not be deleted from your account unless you delete the entire account. These addresses will remain reserved as if it were your original address. They also count toward your address quota seen in your Dashboard no matter if they are enabled or disabled.

Custom Domain Addresses

In addition to ProtonMail addresses, you can use your own custom domain as your email address. This is also a premium feature, that requires you to have full access to your domain’s console and the ability to modify it’s DNS records.  Learn how to setup a custom domain here.

Once you have setup your domain you can add email addresses to your account using that domain. Visit the Domains section and select Add Address

Add custom domain addresses

Once you have selected your desired username you will set the key strength you desire. Please be sure to complete the Generate Keys step as addresses can not receive mail until their keys are created.

Creating PGP keys for your custom domain

You can see if you address is missing keys by visiting the Addresses tab, if any address is missing keys it will be displayed as Missing Keys with an option to Generate Missing Keys.

Generate Missing Keys

You will see if your address was successfully created by returning to the Domains tab and checking the Status. 

Custom Domain Status

Only Enabled addresses in the custom domain section count toward your account’s address limit.

All custom domain addresses can be enabled and disabled. Only custom domain addresses that do not have any emails stored in your account (including your trash) can be deleted.

To get started or to learn more about premium accounts please visit your Dashboard within your Settings or see ProtonMail Plan Explained.

 

Rate This Article

(1053 out of 1148 people found this article helpful)

67 Comments

  1. OG

    I still don’t have my protonmail account.

    But I would appreciate to have this feature ASAP. It should also be possible to reserve these aliases so that nobody can use them as usernames (I have some in minds for my own account)…

  2. Bob

    Please make this a priority (I’m glad that you recognize this as a major privacy issue).

  3. Bob

    Could you also consider integrating ‘other identities’ (i.e., the addresses of mailboxes with other providers)? If mail from other providers can be collected from ProtonMail, it would be nice (but many providers already offer the option of forwarding all incoming mail to another mailbox), and if ProtonMail offers other identities, it can be made the central hub for all email communication.

  4. Gwen

    This would not only be a helpful feature on the user end, but could also potentially help ProtonMail use their resources efficiently. After all, if people take and keep for example 2 mailboxes (e.g. Jonathan.Doe@protonmail.ch and joe.private@protonmail.ch) this might mean 2 times the resources (e.g. reserved storage capacity). If Joe can use both addresses, but all comes eventually in one box, that means more sardines can fit in the same can.

  5. Victor

    +1 Please put support for email aliases, even just for additional ProtonMail addresses, high on your priority list.

  6. Rony

    Dear Admin,
    Sometime it seems very ugly to have such a long Domain.
    Can the domain be possible to make shorter in 3 to 5 letter ?
    It would be more easier to spell and inform the address some one verbally . Please take it in your consideration.

  7. Rony

    Dear Admin,
    Sometime it seems very ugly to have such a long Domain.
    Can the domain be possible to make shorter in 3 to 5 letter ?
    It would be more easier to spell and inform the address some one verbally . Please take it in your consideration. I have some suggestions like : …..@pmail.com, …………@proton.com

  8. Wolfe

    Thanks for considering this option. For those of us with our own domain it would be nice to use our email addresses set up through a domain so that the main mailbox address at protonmail is never seen. Dramatically lowers spam. Also it would be nice to have the feature where a notification is sent to a phone when there is mail in the inbox.
    By the way protonmail is not too long or hard to spell in my opinion – just the opposite… comical… and the suggestion ‘pmail’…. no thanks on urine connection and proton.com is already a registered domain… Rony… take a second to type in the domain suggestion to see if even available. ProtonMail is excellent, looks professional and tells end users what it is – mail.
    Nice job on offering this product at no fee, though a fee would be reasonable, great job. Like the interface, layout, colors and simple design.

  9. Stark

    I would like to use a personal domain with protonmail.

  10. How long does moderation take, if I may inquire ?

  11. Alex

    I also vote for Protonmail aliases. This is a very high priority for me.
    Having the possibility of using my other email addresses is also welcome.

  12. Jon

    Yes, it is important. I would like to put all my firm’s workers in protonmail with the firm’s domain name. Will this be possible ?

  13. Please make this a top priority. It would be nice to have a separate support alias for NSHN.

  14. Zsolt

    +1 for this. I would love to use my own custom email address backed by protonmail. I would pay for this feature as well.

  15. Chen Tian

    I can not add a new alias?

    or it is not be allowed function current?

  16. Flo

    Please make this a priority.:-)
    I would immediately use Protonmail as my default email service,
    if I could use my own domain email-address as alias!

  17. Kris

    While I would like the ability to use my own domain, I would love to have the ability to get a second alias with ProtonMail and use under this account. Linking multiple ProtonMail accounts would work, but that can get messy.

    Quite literally, I would pay a nominal fee to be able to get a true alias on my account.

  18. I like the idea of aliases under one proton account. My reasoning is that I can separate functions of my email addresses such as using one for shopping, another for banking and perhaps another for forum logins on sites that I frequent.
    I am assuming that having more then one proton account is discouraged at this point, especially in light of the waiting list just to obtain one.

    Thank you for your efforts in keeping privacy at the forefront!

  19. mike

    Im so happy and impressed, smooth all the way round, easy to use and familiar interface and lets not forget encrypted…. 8 out of 10 and that number is climbing. Oh ya up urs gov goofs!!!!
    Thanks guys

  20. Ken

    I too am waiting for alias feature to be upgraded before I start using protonmail in a serious way. It’s the best method for keeping spam out of the inbox by just dismissing an abused aliased site from which your hub account address is never used commercially. (I’m using this feature on a paid subscription mail server currently and have already made obsolete some aliased addresses when nasty spam starts filling the inbox–a lot quicker and more effective than trying to filter/whitelist and/or block spammers.

  21. Mr. G

    Up vote for the personal domain names. Would love to use my own domain name.

  22. Hi,
    It is good to have couple of alias to choose from. However, it would be more useful to have the alias with different domain for business use. (I guess you guys already have that in the future realease plan. I would love to know if it is..

    BTW I have introduced your service in Korean community with my blogs

    http://bit.ly/proton_1
    http://bit.ly/proton_2

  23. Larkins Dsouza

    Would love to use Protonmail for my custom domain. But you guys have long way to go. Please try to monetize as soon as possible so that you can move forward fast and create better service.

  24. Pablo A. Arrobbio

    I’d like to see some support for custom aliases, to use maybe a real name along with the protonmail domain in the address for business purposes. Keep up your excellent work!!!

  25. Stanley

    Along with custom domains aliases would make pm properly useable as a serious mail system

  26. ivy

    I wish I could stop the MadMarc company from sending me unsolicited promotional emails. It would be really useful to have a feature of blocking specific email addresses.

  27. grg

    As soon as this option will be available I will only use protomail for all my work related emails.

  28. SharkIng

    So there no way to generate a alias address by using your own domain? or at least some random domain name that will not shown ProtonMail address (so ppls will not know I am using ProtonMail)

  29. ceop

    Big up! I will use this immediately for my company.

  30. HARINDER SINGH

    The feature where in I could set a timed / self-destruct function was available has been discontinued. could it be provided again please. it was useful for privacy in many ways
    thanks

  31. qerwf

    Please consider providing an option for users to generate alias. i.e: MikeSmith@, MSmith@, MikeS@, MS04@…That all pool into the same main account for better security and privacy.

  32. sami

    please add the ability to send from non protonmail domains. i use this all the time and will not use proton mail until i can use it here.

  33. ik

    This is realy great, i like protonmail. Security is awesome.
    One thing i will suggest, if aliase can be shorter. When i need to say someone my mail adress its to long, for example if we can have pmail.com or pm.com. But this is small suggest from small user. I will use protonmail for a long time any way.
    Good job, very good job 🙂

  34. Genevieve

    The user comments here should leave no doubt that the absence of this feature is a deal-breaker for many of the very people who would otherwise be willing to pay a good price for ProtonMail’s service. Unfortunately, it’s not clear that the developers are tuned in. Why does ProtonMail keep calling this an “aliases” feature? Why does ProtonMail assume that it will be necessary to have “custom domains”? Yahoo.com used to call their feature AddressGuard, but they’ve stopped using that terminology and now call it by its generic name, the words that denote exactly what people are looking for: Disposable Addresses. ProtonMail doesn’t need custom domains in order to be able to offer Disposable Addresses (though custom domains might be wanted for other purposes, such as corporate accounts). All ProtonMail needs to do is designate a certain keyboard character (yahoo.com uses the hyphen), allow a paying user to select a dummy prefix (a character string that’s different from the user’s real ProtonMail address and that no one else has reserved yet), which will appear in front of that special keyboard character, and then allow the user to create a reasonably large number of suffixes. If my prefix is bfltzk and I want to communicate with Walmart, I register the address bfltzk-walmart@protonmail.ch and start communicating with them from that address. If they spam me even once, I zap the address. If I have to communicate with them again, I register a new address, bfltzk-walmart2@protonmail.ch, u.s.w., u.s.w. I’ve been using and paying for this feature at yahoo.com for 8 years, and it’s flawless. So, please prioritize this!
    Though I’ve been using ProtonMail since late 2014, I haven’t dared to give my ProtonMail address to anyone except a small number of other ProtonMail users. The only reason that I don’t use ProtonMail outside this small, trusted circle is my fear that my real ProtonMail address will become known to spammers. As soon as you offer Disposable Addresses, I will phase out all my other email accounts and use ProtonMail exclusively.
    By the way, I think that a c-note would be a reasonable price for your service, if you offered Disposable Addresses.

  35. Redhy Susanto

    My Email Account is activated…….thank you very much

  36. Jheronimo

    I can only agree with the comments above me, as soon as alias is upgraded i will use protonmail as my main account for now it is no option for me and will patiently wait for it, keep up all the good work you are doing with proton and you can give a huge blow to the big mail providers like gmail/outlook.

  37. Anton

    I want to merge to protonMail to protectmy privacy. The problem is that I now have to check both Gmail and Protonmail at the same time. And for conveinience, I just keep using gmail.

    If I had the ability to add for example my hotmail address to my protonaccount so that those addreses would show up there aswell, I would have changed a long time ago. however this doesnät seem possible?

  38. Sandy

    Love ProtonMail but don’t understand the lingo, here.

    1)Can you label your ProtonMail alias account “JohnSmith@gmail.com”?

    2)Can you use “@gmail.com” at all?

    3)Does the non-ProtonMail email account have to exist at all, or can you just make up an email like “JohnSmith@7-heh67y4niknqod89;”””..<<9.com"?

    4)If you can already use an email account you've set up yourself, doesn't that defeat the purpose of making email anonymous, as the email account you've set up yourself is a way to track you?

    5)If you can't label your ProtonMail alias "something@gmail.com", why not? Can't you label it anything you want, and still have it appear in your ProtonMail inbox?

  39. G_ozzy

    Any idea how much longer of a wait I have till I can get an account?

  40. Peter Pumpkin

    So what is the point of using an address like wally+123@protonmail.com when you sign up to something online? You can’t stop that address from receiving if you happen to get a lot of spam. And you can’t communicate using only that address (you can’t send), you’d have to reply using your standard address. I was hoping they’d be like hushmails aliases. Thanks for a great service otherwise 🙂

  41. Antonello S. aka LiberCivis

    As pointed out by others (Genevieve and Peter Pumpkin), even in my opinion this form of aliases is pretty useless, because you can’t send with an alias nor it can be stopped from receiving spam. This can only help to keep tracks of who was at the origin of the spam, but that’s all.
    Instead, what you call addresses are actually aliases, ie “Disposable Addresses”, and even I do not understand why they have to be necessarily associated with custom domains. They can or could be, but why they “have to”?
    In addition there is certainly something else that escapes my understanding, because I see no reasons why for each address you generate a new key.
    Finally, I believe that this implementation of custom domains is very limiting. For example, I would like to use protonmail with all my family and with our domain (as currently it is), but still can not understand how I can setup this way different accounts necessarily independent.
    For the rest, great work and service! 🙂
    Hoping for a clarifying answer, my best regards.

  42. NC

    As Peter Pumpkin mentioned, you need to be able to deactivate an alias to stop the flow of spam coming from a previously used address. You also need to be able to send from an alias.

    Also, limiting aliases to the use of realaddress+aliasname@protonmail.com reveals your real address. Anyone who wants to spam your real account could figure out what your real address is and start spamming that.

  43. ProtonMail Support

    You can choose the domain .com or .ch when you create your account. Once the account is created, you only have the chosen domain. To use both domains you can upgrade to a premium plan.

  44. boomerstan

    I want to use my custom domain with multiple users/addresses. Can I do this now? Are there plans for this?

  45. ProtonMail Support

    Hi,
    This feature is not currently available. We are working on adding sub-users in the near future.

  46. ProtonMail Support

    These options are not available. Please contact us on contact@protonmail.ch or via the Report Bug button for more details.

  47. Vlad

    “Also, limiting aliases to the use of realaddress+aliasname@protonmail.com reveals your real address. Anyone who wants to spam your real account could figure out what your real address …” – seems like this aliases could be useful in combination with labels and filtering rules in future. For example, you may have one PM account to collect service notifications from your resources ( sites, servers etc ) and apply labels or do some another actions.

  48. Edson

    If I have two free emails account, when I upgrade my account, can join both accounts into one single account with two emails address?

  49. ProtonMail Support

    This is possible, you need to contact us on contact@protonmail.ch or via the Report bug button for more details and instructions how this can be done.

  50. another.doe

    Hi, if i subscribe lets say for a year, and then i create 2 EMAIL aliases from my main email address, will they be deleted once my subscription expire? This could be a potential problem, because if i register web accounts from anywhere someone will then be able to create a proton address or even an address alias and then they will be able to take ownership of my mails? or instead will these email aliases remain bound to my account and be disabled? if they are disabled how the mails will then be handled? will they be received and remain inaccessible until i reactivate my account and then be void after a certain time? or they will just be lost?

    I need to know this before purchasing, and i wasn’t able to find this answer on the F.A.Q, i might not be alone wondering about this? thank you for your understanding, and for your future answering.

  51. Mike

    I am so ready to sign up for paid service if aliases can be inactivated to stop receiving messages.

  52. RJ

    Hey Admin,

    It would be great to have the ability to switch the original ProtonMail address, especially if we’ve chosen for the time being to downgrade and one of our additional aliases was in fact the main address we’d like to keep. Moreover, I’d like to echo something other users have written: protonmail.com and even protonmail.ch are both really long domains. What about proton.ch? It’s got more of a ring to it—unfortunately, protonmail.com sounds really clunky and could actually keep people from adopting encrypted email.

    My two cents.

  53. Shaya

    Hi, I am considering to move to the paid Proton. Do I understand correctly that I will be able to create two different email adresses with two SEPARATE inboxes? I would like to create this for me and my wife, each of us having their own one.
    thank you
    Shaya

  54. ProtonMail Support

    In this case the aliases are disabled, and you can’t receive messages sent to those addresses. The senders will receive a bounce back message. Those can’t be used by a different user.

  55. ProtonMail Support

    The addresses you add can only be used while you are on the premium plan. The default address can’t be changed. Regarding a shorter domain, we will look into this, and check if we can add this option in the future.

  56. ProtonMail Support

    At this moment you can’t have different login credentials for the addresses you add. All messages sent to those addresses arrive in the same ProtonMail inbox. We are working on adding this feature in the future.

  57. Anonymous

    Support for Reply to addresses for those of us who set up our private domain addresses as forward accounts.

    I have my domain email forwarded to my protonmail account, yet I can’t set that address as a reply to address in ProtonMail, so all subsequent mail contains my protonmail account as the reply to address. Not my preference. I need none of the other premium features, just a custom reply to address. Would be nice if this was exposed as it is in gmail, etc.

  58. Anonymous

    “At this moment you can’t have different login credentials for the addresses you add. All messages sent to those addresses arrive in the same ProtonMail inbox. We are working on adding this feature in the future.”

    So these are just aliases, not custom domain addresses. This was not not disclosed in your documentation. So what did I just pay for with the premium account? I thought I was getting separate email boxes with separate encryption passwords for the same custom domain. Not happy with ProtonMail right now.

  59. ProtonMail Support

    We will be adding sub-accounts probably by the end of the year. Please contact us if you want to get refund or keep the credits for when this feature is available.

  60. MG

    Hi! Any news about the sub-accounts? I’ve connected my personal domain to my account but only I can use the email function as I have the only login & password info (I cannot share that with my co-workers). Really need to have those accounts separated otherwise what’s the use of having a personal domain with only 1 email account ?

  61. Kfir

    I would like to set my default email address as .Ch. I was only given the option of .com. What would I need to do in order to enable .ch

  62. ProtonMail Support

    You have to upgrade to ProtonMail plus and you will be able to add the .ch as well.

  63. ProtonMail Support

    We’re hard at work on this and should release it in the coming months.

Leave A Comment?