Creating a new alias

ProtonMail offers the ability to receive mail to an unlimited number of aliases by using a “+” symbol after your username in your email address. For example, if your username is username@protonmail.com, you can also receive emails to username+myalias1@protonmail.com, username+myalias2@protonmail.com, etc.

You can only use an alias to receive emails, not to send.

Using aliases

There is no need to ‘set up’ or ‘create’ an alias in your user settings. Rather, a new alias is created whenever someone sends you an email to that alias.

Aliases are useful for a variety of reasons. For example, you may want to post an alias instead of your main email address on your public website or social media accounts to help identify spam.

Aliases are especially helpful for organizing your inbox in combination with filters. You can create a custom label or folder for all emails sent to a particular alias. For example, you could ask invitees to your wedding to respond to the alias username+wedding@protonmail.com. Then, in filters, you can automatically apply the label “Wedding” to all mail sent to that alias. Learn how to create filters here.

Aliases, addresses, and users

Aliases, addresses, and users are not the same thing in ProtonMail. While free users can have unlimited aliases, adding addresses and users are only possible for paid plans.

Addresses are unique email addresses that do not use the “+” symbol. All paid accounts can add additional email addresses using one of the ProtonMail domains (i.e. protonmail.com, protonmail.ch, or pm.me) or using a custom domain. Those with multiple ProtonMail accounts can merge their addresses into a single account in order to send and receive mail from the same mailbox. For example, if you have a Plus plan, you could have your main address as username@protonmail.ch and also receive mail to an additional address like myname@protonmail.com. Unlike aliases, you can change the display name and signature for each address.

Users are a feature of ProtonMail for business that allows account owners to create multiple, unique email addresses within an organization. Only Professional and Visionary accounts can add additional users. Once you have created an organization with a custom domain, you can add users to your organization. (Users cannot be added with ProtonMail domains.) For example, you could create support@example.com, employeename@example.com, ceo@example.com, etc. These users may be private (meaning the account owner does not have access to the user inbox) or non-private.

 

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6 comments

  1. gracia

    Como puedo eliminar una cuenta creada

  2. ProtonMail Support

    If you want to completely delete your account, please follow this guide: https://protonmail.com/support/knowledge-base/delete-account/. Please note that once your account is deleted, there is no way to recover or recreate it. We do not recycle usernames, which means the same username will be not available in the future.
    If you need assistance with something else, please contact our support team at contact@protonmail.com or using the support form at https://protonmail.com/support-form.

  3. Tagel

    I can not create an account with proton mail.

  4. ProtonMail Support

    To create a new ProtonMail account, go to https://protonmail.com/signup.
    If you need any assistance please contact our support team at contact@protonmail.com or using the support form at https://protonmail.com/support-form.

  5. konstantin

    Greetings. If a user of the plus plan, has created 5 additional mail addresses, what will happen to them when the billing cycle end without renewal? I presume that the default address will downgrade to free plan, but the others? Will they be recyclable after a while? Even more, what will happen to them if the default address be deleted eventually, after has been downgraded, without any credit left? Thank you in advance.

  6. ProtonMail Support

    ProtonMail subscriptions are not downgraded to the free plan automatically and addresses are never recycled.
    If a user misses their payment, the account becomes delinquent until the invoice is paid.
    You can read more about account delinquency here: https://protonmail.com/support/knowledge-base/delinquency/

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