How to create and use an additional address (alias)

With ProtonMail, you can have at least two personal addresses free: 

  • One ending in @protonmail.com (like alice.user@protonmail.com), usually the original address you signed up with.
  • A short version of this address ending in @pm.me (alice.user@pm.me), which you can activate in Settings.

(If you joined ProtonMail before 2016, you also have a @protonmail.ch address.)

If you subscribe to a ProtonMail paid plan, you can also create additional addresses, known as aliases. And all ProtonMail users can create unlimited extra addresses, known as +aliases, by adding “+” after your username in one of your free personal email addresses.

Learn more about types of email addresses and aliases.

Here we explain how to create and use aliases and +aliases.

Additional addresses (aliases)

If you have a paid plan, you can create at least five additional addresses by default (depending on your plan), with any ProtonMail domain (@protonmail.com, @protonmail.ch, or @pm.me) or a custom domain, if you have one.

How to create an additional address (alias)

1. In the ProtonMail web app, go to Settings → Go to settings → Identity & addresses → My addresses → Add address.

2. Add a new username and choose a ProtonMail or custom domain ending from the dropdown menu.

3. Add a display name.

How to enable, disable, and delete an additional address (alias)

1. In the ProtonMail web app, click Settings → Go to settings → Identity & addresses → My addresses → Add address.

2. Choose Enable, Disable, or Delete from the dropdown Actions.

Please note:

  • If you disable an address, then it’s no longer active, so you can’t send and receive emails using it. Disabled ProtonMail domain addresses continue to count against your additional addresses limit, whereas disabled custom domain addresses don’t count towards the limit.
  • You can delete a custom domain address using the Addresses interface, but you can’t delete a ProtonMail domain address from here. If you want to delete a ProtonMail domain address, please contact our customer support team.
  • If your address is missing encryption keys or has been disabled, you can see it labeled as such in your list of addresses. The options to Enable or Add Keys will show up in the dropdown Actions menu.

How to use an additional address (alias)

All mail sent to an additional address will appear in your regular inbox by default. But you can use a combination of filters and custom folders and labels to organize your mail from different addresses.

For example, if Alice User had subs@aliceuser.com as an additional address for all her subscriptions, she could set up a filter that automatically sorts mail to that address into a “Subscriptions” folder, or applies a “Subs” label.

To send an email from an additional address, click anywhere in the From addresses field and select the desired address from the dropdown menu.

List of aliases in the email From field

If you want to use an alias as your primary address, you can make it your default sending address:

1. In the ProtonMail web app, click Settings → Go to settings → Identity & addresses → My addresses.

2. Drag and drop your chosen default address to place it at the top of the list.

This address will now automatically appear in the From field when you start a new message:

Learn how to update your default sending address on mobile.

+Aliases

+Aliases are a kind of sub-email address that you can create by adding “+something” after the username in one of your free personal email addresses.

For example, Alice User (alice.user@protonmail.com) could receive emails sent to alice.user+bills@protonmail.com or alice.user+wedding@pm.me.

Note that you can’t compose new messages from scratch using +aliases, but you can reply using the +alias to messages sent to that +alias.

How to create a +alias

There is no need to create or set up a +alias in your user settings. Rather, a new alias is created whenever someone sends you an email to that +alias.

As any address with the correct “username+something” structure works as a +alias, you can have an unlimited number of +aliases for each of your free personal email addresses.

How to use a +alias

+Aliases have a number of uses. For example, you may want to post a +alias instead of your personal email address on your public website or social media accounts to help identify spam.

+Aliases are especially helpful for organizing your inbox in combination with filters. Like regular aliases, you can use filters to sort your mail from different addresses using folders and labels.

For example, you could ask invitees to your wedding to respond to the alias username+wedding@protonmail.com. Then you can set up a filter to automatically apply the label “Wedding” to all mail sent to that alias.

Post Comment

24 comments

  1. gracia

    Como puedo eliminar una cuenta creada

  2. ProtonMail Support

    If you want to completely delete your account, please follow this guide: https://protonmail.com/support/knowledge-base/delete-account/. Please note that once your account is deleted, there is no way to recover or recreate it. We do not recycle usernames, which means the same username will be not available in the future.
    If you need assistance with something else, please contact our support team at contact@protonmail.com or using the support form at https://protonmail.com/support-form.

  3. Tagel

    I can not create an account with proton mail.

  4. ProtonMail Support

    To create a new ProtonMail account, go to https://protonmail.com/signup.
    If you need any assistance please contact our support team at contact@protonmail.com or using the support form at https://protonmail.com/support-form.

  5. konstantin

    Greetings. If a user of the plus plan, has created 5 additional mail addresses, what will happen to them when the billing cycle end without renewal? I presume that the default address will downgrade to free plan, but the others? Will they be recyclable after a while? Even more, what will happen to them if the default address be deleted eventually, after has been downgraded, without any credit left? Thank you in advance.

  6. ProtonMail Support

    ProtonMail subscriptions are not downgraded to the free plan automatically and addresses are never recycled.
    If a user misses their payment, the account becomes delinquent until the invoice is paid.
    You can read more about account delinquency here: https://protonmail.com/support/knowledge-base/delinquency/

  7. Ian

    I have questions about aliases and how to create them. Also I seem to be reading conflicting information on your website.

    This sentence under the Addresses and Aliases section:
    “Aliases provide the ability to send from multiple email accounts within one ProtonMail account.”
    And this sentence under Creating a new Alias:
    “You can only use an alias to receive emails, not to send.”

    Also this sentence under Aliases, Addresses, and Users:
    “While free users can have unlimited aliases, adding addresses and users are only possible for paid plans.”
    Conflicting with the advertised “Up to 5 email aliases” under the PLUS plan when creating an account.

    All of this has left me more confused than when I started.

  8. ProtonMail Support

    The unlimited aliases referred to here for Free users are actually +alias addresses, for example: youraddress+alias@protonmail.com, and cannot be used to send messages, however, if you receive a message to a +alias address and reply to it, the +alias address will be displayed in the From field.

    On a paid plan, you can add additional addresses which can be used for both sending and receiving messages, and these addresses can be completely different from your original address. These additional addresses are sometimes also referred to as aliases in the sense that they share the same mailbox as your original address and do not have separate login credentials. Additional addresses can have a ProtonMail domain or custom domain.

    If you need any further assistance, please contact our support team: https://protonmail.com/support-form.

  9. Met

    I have an Protonmail Plus account with three different addresses.
    I want to receive an email on my alias ex. ads+email1@pm.me but it doesn’t work.
    The sender account couldn’t find the ads+email1@pm.me address and the delivery is aborted.
    What I’m doing wrong?

  10. ProtonMail Support

    If this only happens with a specific sender, perhaps their system is not able to send to +alias addresses. Otherwise, there is nothing wrong with an address such as ads+email1@pm.me.
    If you need further assistance, please contact our support team using the support form at https://protonmail.com/support-form.

  11. Ricardo Moreno

    Hi, I can’t receive emails to my domain name proton email account I can only send them. Even when I send an email and I respond that email I don’t receive it in my proton mail inbox.

  12. ProtonMail Support

    Please contact our support team using the support form at https://protonmail.com/support-form.

  13. Emma

    I have an additional email address that I wish to transfer to another protonmail account. Is this possible?

  14. ProtonMail Support

    Yes:
    https://protonmail.com/support/knowledge-base/combine-accounts/

    Please contact our support team using the support form at https://protonmail.com/support-form so they can assist you.

  15. David

    Can I use different addresses for different persons?
    How, can you explain better the kind of person that can use ‘users’ despite ‘address’s

  16. ProtonMail Support

    For separate mailboxes, you will need a plan with multi-user support: Visionary or Professional with the appropriate number of users added.
    https://protonmail.com/support/knowledge-base/add-users/

  17. Denis

    Do unlimited aliases work in combination with custom domains?

  18. ProtonMail Support

    Yes, you can use +alias addresses with custom domains as well.

  19. Jim

    I have a question about multiple e-mail addresses with my Plus plan. I’ll give an example: if I have two e-mail addresses setup in my account, bob@pm.me and alice@pm.me. Lets assume I setup my account initially using bob@pm.me.
    Are the two addresses linked in any way such that a 3rd party with my e-mail address alice@pm.me could figure out that I am bob@pm.me? And, does ProtonMail keep records in clear text that links the accounts together?

  20. ProtonMail Support

    ProtonMail does know the aliases you have, however, 3rd parties have no way to connect bob@pm.me and alice@pm.me.

  21. Mike Verdonk

    Greetings. Do 2 of the same new addresses in your 2 domains (protonmail.ch and protonmail.com) count as 2 extra addresses or only as 1 extra address . Let’s say I make an extra address in my plus account “new21@protonmail.com”, does “new21@protonmail.ch” again count as an extra address or do they count together as 1 extra address? Thanks you.

  22. ProtonMail Support

    All additional addresses count toward the address limit. The only exception is the @pm.me address with your username that is activated in Settings > pm.me.

  23. Brandon

    Some website won’t let you register an email account with a + in it. Is there another way to do aliases using another symbol?

  24. ProtonMail Support

    Hello Brandon,

    Unfortunately, no, only +aliases are supported.

Comments are closed.