How to delete your account

If you want to permanently delete your account, please follow the steps below.

Please note that once your account is deleted, there is no way to recover or recreate it. We do not recycle usernames, which means the same username will be not available in the future.
If you want to delete your account and recreate it on your premium account, please click here.

Warning: you cannot delete your username in order to recreate it with different domain ( or Once an account is created, the domain cannot be changed. If you upgrade to premium plan, you can create the other domain as an alias.

1. Log in to your account and navigate to Setting.

2. On the Account tab scroll down and click on the “Delete your account” button.

3. Once you click delete your account enter your Login password in the pop-up window and the account will be deleted. Please leave us feedback in the same window to help us improve our service.

Delete account survey for confirming your deletion

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  1. Karthik Mishra

    To make it clear, when you say “same username will be not available in the future” does thhat mean for example if my username is and I delete my account, does that mean that that username will never be able to be use?

  2. ProtonMail Support

    Hi Karthik,

    That is correct. Once your account is deleted, you will not be able to request the same username.

  3. Anonymous

    Not Interested.

  4. Dan

    “We do not recycle usernames, which means the same username will be not available in the future.”

    Why? For what?

  5. ProtonMail Support

    Deleted usernames are not available in the future for security reasons. Users identity can be easily stolen and exploited if we recycle usernames.

  6. Stan Weimer

    I wish to delete & or close my account & subscription to ProtonMail; Can you please make this a user friendly event? I’m having problems finding the page to do this. Thank You. Stan

  7. ProtonMail Support

    Hi Stan,
    Sorry for the inconvenience. Can you please contact us at

  8. Lloyd Pacini

    I need to delete my ProtonMail account

  9. ProtonMail Support

    To delete your account, please navigate to Settings -> Account -> Delete account.

  10. abc

    Can I recover my delete account

  11. ProtonMail Support

    Please contact us on or via the Report bug button for more information.

  12. Shaun Hopes

    Hi, how do I delete my account? Sdhopex@ProtonMail. Compare

    Thanks, Shaun

  13. ProtonMail Support

    You need to log in on, navigate to Settings>Account and delete your account from there.

  14. x0ze

    Can i recover a account that I deleted yesterday?

  15. ProtonMail Support

    Please contact us at

  16. Cam

    How do i cancel monthly subscription?

  17. ProtonMail Support

    Sorry to hear that you have decided to cancel your monthly subscription. To learn how to do this, please visit this link:
    Would you mind letting us know why you decided to downgrade your account at

  18. Chris

    In the case I want to change from .com to .ch i can’t use the same username then?

  19. ProtonMail Support

    Unfortunately, once you create your account with .com you can not switch it to .ch,and vice versa.

    You can upgrade your account to Premium and own both of the domains.

    We have made some changes for the new users. When you create a new account, you can choose which domain you want to use, .com or .ch. Once the account is created you can only use the chosen domain. You can use both domains if you upgrade to a premium pan, but your default domain will always be the one you have registered, and if you go back to a free plan, only that domain will be available.

  20. Alex

    I requested my “free” email account at Proton to be deleted. I tried logging back in to ensure that it was deleted, whilst I was unable to log in, a prompt appeared stating that my “account was scheduled for deletion”, how long does the deletion process take?

  21. ProtonMail Support

    The deletion process can take up to two weeks.

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