Proton offers several options to import and export your emails for users with free or paid accounts.
To import messages and folders into your ProtonMail account, you can use the Import Assistant or the Import-Export app.
If you’re a free ProtonMail user, you can export emails individually and save them locally on your device. Paid users can use the Import-Export app to export several emails at once, including whole folders or your entire inbox.
How to use the Import Assistant
Import Assistant lets you import data from any email provider that supports the IMAP protocol.
To access Import Assistant, currently available in beta, go to your ProtonMail V4 web beta Settings and you will find it in the Import and export section in the menu on the left.
You can then follow our instructions to import your emails.
How to use the Import-Export app
ProtonMail’s Import-Export application is available to users with Plus, Professional, Visionary, and Lifetime accounts.
If you are a free user, go to your ProtonMail web app -> Upgrade to get one of our paid plans.
Once you have installed the app, you can follow the instructions to import and export emails. To import emails from another email service provider, you will have to ensure your account is configured to allow IMAP access.
How to export emails as a free user
Free users can download emails individually. Here’s how:
1. In the ProtonMail web app, open the email you want to save.
2. Click on the More down arrow button on the right side and select Export from the dropdown options. If you are using the version 4 beta of ProtonMail, you will find this button in the upper left side of your email.
3. Choose a location to save the email on your device.
4. Click on Save.