Exporting contacts from other mail providers

Add contacts to your ProtonMail account from other services and import them into ProtonMail via the ProtonMail import tool(https://protonmail.com/support/knowledge-base/creating-or-editing-csv-files/).

Learn how to export the address book from other webmail services — choose your provider from the list below.

Yahoo!

To import your Yahoo! Mail address book, save your file as a Yahoo! CSV. Instructions are available in the Yahoo! Address Book help section at: https://help.yahoo.com/kb/vi78.html 

Gmail

You can quickly export your Gmail Contacts list into a CSV file. Here’s how:

    1. Sign in to Gmail.
    2. Click Gmail at the top-left corner of your Gmail page, then choose Contacts.
    3. From the More drop-down menu, select Export….
    4. Choose whether to export all contacts or only one group.
    5. Select the format in which you’d like to export your contacts’ information. Please note, some of these formats can lose some contact information.
      • To transfer contacts between Google accounts, use the Google CSV format. This is the recommended way to back up your Google Contacts.
      • To transfer contacts to Outlook, Yahoo! Mail, Hotmail, or various other apps, use the Outlook CSV format.
      • To transfer contacts to Apple Address Book, use the vCard format.
    6. Click Export.
    7. Choose Save to Disk then click OK.

Hotmail

For Internet Explorer:

  1. Sign in to your Hotmail account.
  2. Click the ‘Contacts’ tab.
  3. Click ‘Print view.’
  4. Align the cursor with the first letter of the ‘Name’ column.
  5. Highlight your contacts by holding down the cursor and dragging it down the list.
  6. Hold down the ‘Control + c’ keys to copy the list.
  7. Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values).
  8. Select cell A1 in Excel (the top square on the left side).
  9. Hold down the ‘Control + v’ keys to paste (don’t use ‘Paste Special’).
  10. Choose ‘Save as’ from the ‘File’ menu, and select the type ‘CSV (Comma delimited).’ Make a note of where you saved the file.

For Firefox:

  1. Sign in to your Hotmail account.
  2. Click the ‘Contacts’ tab.
  3. Click ‘Print view.’
  4. Align the cursor with the first letter of the ‘Name’ column.
  5. Highlight your contacts by holding down the cursor and dragging it down the list.
  6. Hold down the ‘Control + c’ keys to copy the list.
  7. Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values).
  8. Select cell A1 in Excel (the top square on the left side).
  9. Right click in cell A1 and select ‘Paste Special.’
  10. Select ‘Text,’ and click ‘OK.’
  11. Choose ‘Save as’ from the ‘File’ menu, and select the type ‘CSV (Comma delimited).’ Make a note of where you saved the file.

Hotmail Live

  1. Sign in to your Hotmail account.
  2. Click the Contacts list on the bottom left of the page.
  3. Click the Manage drop-down menu at the top of the Contacts list and select Export.
  4. On the page that appears, click the Export Contacts button.
  5. When you’re prompted to open or save the file, click Save.
  6. Select a location to save the file, and click Save.

Microsoft Outlook and Outlook Express

Here are some general directions to follow, though instructions may vary by version. For more detailed instructions, open ‘Help’ in Outlook or Outlook Express and type ‘export’ in the search box. Look for topics that include ‘export wizard,’ ‘export information,’ ‘exporting contacts’ or ‘exporting address book contacts’ in the title.
From Outlook:

  1. Select File > Import/Export > Export from the main menu
  2. Choose Comma Separated Values (Windows) > Select Contacts > Save exported file

From Outlook Express:

  1. Select File > Export > Address Book from the main menu.
  2. Select Text File (Comma Separated Values).
  3. Click Export.

Orkut

Log in to orkut, then click ‘Friends’ along the top navigation. Next, click ‘Download your contacts’ on the bottom of the page to save your contacts as a CSV file.

AOL

  1. In the left panel, click Contacts.
  2. Above your list of contacts, click the Action drop-down menu (the gear-shaped icon) and then click Export.
  3. Where will you be importing your contacts (Gmail, Outlook, Thunderbird, Mac AddressBook etc.)? Take a quick look in the Help for that application to figure out which format to use for the contacts file you’re creating here (CSV, TXT or LDIF). Then select the File Type by clicking the radio button next to it, and click Export.
  4. When you click Export, a file called “contacts.csv”, “contacts.txt” or “contacts.ldif” is downloaded to your computer depending on the format you selected.

Others

Refer to your service or client help section for information on how to export your address book. If you have trouble uploading a file in to Gmail, you may need to open the file in Excel, alter the columns and/or headers, and then save the file as .csv.

Post Comment

12 comments

  1. Mrs. Nityanandi

    Long time Linux user and grateful to be here. VERY grateful. Donated but feel too insecure to pay monthly and possibly lose the service if payment is omitted or forgotten. Very respectworthy that you don’t compel new members to provide their own personal mobile phone number for some unknown, nefarious reason. There again, i am very grateful.

  2. JohnyCash

    When CardDAV support? having email at proton and contacts somewhere else is not good.
    It needs to sync with the phone! (with or without encryption)

    You mostly create new contacts on the iPhone, so it needs to update @protonmail…

  3. Terry

    I followed the instructions to convert my gmail contact to csv format , everything looked good till step #7 , I had no ‘save to disk’ option , so I saved to my mac hard drive . If this is right , then what ?

  4. ProtonMail Support

    “Save to disk” is the same as saving to the hard drive. Once you have your contacts file, follow the instructions here https://protonmail.com/support/knowledge-base/adding-contacts/ to import it to ProtonMail.

  5. Terry Ryan

    I figured out how to import contacts from gmail . Your instructions were very clear, up to a point . I had to figure out the last step . I am so smart.

  6. Ola Edman

    Hello. When I export my contact list from Mail on my Mac the file is .abbu. I want to export and import all of my contacts (about 400). But it doesn’t work to import .abbu file….

  7. ProtonMail Support

    ProtonMail can only import CSV or VCF files. Please consult your Mail app documentation on how to export to CSV or VCF.

  8. Mukesh Kumar yadav

    Have problems to sending mails to rediffmail and outlook mails account from my protonmail account so please help me

  9. ProtonMail Support

    Please contact our support team at contact@protonmail.ch, via the report bug button or using the support form at https://protonmail.com/support-form.

  10. JOHN CARUSO

    I have tried to import my contacts in a csv file in Excel more than 4 times and all I get are blanks in my contact list.

    What do I Have to do to create an acceptable format that your email will accept

  11. ProtonMail Support

    Please contact our support team at contact@protonmail.com or using the support form at https://protonmail.com/support-form.

  12. Sunday Mail

    Your email service appears to be very solid and trustworthy. Beautiful explained “how-to-do-it” in all categories and a very smooth graphic interface. Nice. The export and import of my email contacts worked in all formats (CSV and VCF). I will test you as a provider and listen and read what other users have to tell.
    All the best and thank you to all your efforts and ideas. Great work!

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