PIN Lock and Auto lock on Android

To protect your encrypted messages from falling into the wrong hands when you are not monitoring your device, you can setup a Auto Lock feature in the ProtonMail app. This feature will prompt users to enter a four digit PIN to open the ProtonMail app. You can set your device to auto lock every time you close your app, or after a set amount of time. You can also manually require a PIN to be entered by locking the device in the menu of the app.

Set PIN Lock

  1. Open Settings found in the Menu ProtonMail Android App Settings
  2. Select Use PINUse PIN in Settings of ProtonMail Android App
  3. Enter a four digit PIN code and select CreateProtonMail Android App Pin Code
  4. Enter the same four digit PIN code and select Confirm

Set Auto Lock

Setting auto lock allows you to have peace of mind that your encrypted email is secure without having to manually lock your account.

  1. Visit the Settings in the Menu of the ProtonMail app
  2. Select PIN Settings
  3. Select Lock App Options
  4. Choose the duration you would like the app to lock after you have last used the app.ProtonMail Android App Auto Lock
Post Comment

16 comments

  1. Chris

    This issue is one which concerns me as well. Currently, to get into my super secure email, all I have to do is press the protonmail icon on my phone and I’m in. If I have ProtonMail installed on my mobile device and it is lost or stolen, the only security my protonmail account has is whatever I set up on my phone. As far as I know. And I am not an expert at android by any stretch, but I suspect there is a fairly easy way to bypass these finger swipes (I no longer use this one since I know how easy it is to figure out the pattern) or pin codes (using now) or passwords (I hope I don’t have to do that, PIN is pain enough).

    On top of that, It seems every app I install wants permissions for everything on my phone, and some combination of these could steal my password, or prevent actually logging out, or sending the password to some hacker, or a million other things. I look for apps which have the minimum permissions required, but some still ask for more that I think they need or really want to give. But I do, just to have a valuable app. I hope I don’t have to wipe my phone, root it. and only use it as a phone and protonmail.

    So this ne version puts an optional (?) second layer of a 4 digit pin code between someone in the phone and my account. Is this one secure? since it is only 4 digits, is there a set number of trys before a delay and perhaps an email is sent to the user’s backup email address? It seems a little deranged to have built a web app with a mailbox password, and a strong vault password, then have a mobile app which till now has only required a push of an icon while the phone is unlocked.

    I agree it is important to have a mobile app because people expect it. But my phone is the device I trust least and most easily lost or stolen. When I start using protonmail seriously, I may not use the mobile app anymore. Then I have to count on my contacts not to either, because their lack of security exposes my messages to them….

    I’m sure you are very very aware of this problem and your adding this 4 digit pin seems a good start. I’ll wait and use it a while to see how it really works before commenting more.

  2. ProtonMail Support

    After 5 unsuccessful PIN entries you are logged out and you will need to log in with your passwords. We are working on adding more security options to the apps ass well.

  3. tsabrak

    Unlocking by fingerprint is available on ios, his will that this option is also available for Android phones that also have a fingerprint reader thank you .

  4. ProtonMail Support

    We will look into adding this option in the future.

  5. scjorge

    I’ve forgotten my PIN! 🙁
    how can I change/update it?

  6. ProtonMail Support

    You can use the Sign Out button at the bottom, to log out of your account, and then log in again. The PIN will be disabled when you log in.

  7. Open Haddock

    Hey Guys great feature…. on iOS that is. iOS lets the PIN be more than 4 digits. But not android…. please update the android app 🙂

  8. Claudio

    November 2017 and we still don’t have fingerprint unlocking for Android? C’mon guys, I was used to it on iPhone and now that I changed smartphone I can’t believe there is only the pin option…

  9. James

    I can’t enter a pin on the create a pin page because it won’t allow me to click on the number buttons. I am able to click the “Create” button but all the number buttons don’t register.

  10. ProtonMail Support

    Twilight and other similar apps that filter blue light can cause some security features to not work. If you are using such an app, you will need to disable it for the PIN keyboard to work.

  11. Patrick

    can’t use pin by choice, as it will not allow me to interact with PIN page. Android Samsung Prime J5 in use. when trying to establish a PIN, the page to create wont interact to allow me to create. How do I update Protonmail to android?

  12. ProtonMail Support

    Twilight and other similar apps that filter blue light can cause some security features to not work. If you are using such an app, you will need to disable it for the PIN keyboard to work.

  13. acer technical support

    I have an android mobile and I don’t have much more knowledge about android phones.I want to use a security feature on my phones for this query when I visit article .i get much more information about the lock feature in mobile phones.the information about auto-lock feature is very impressive and useful.

  14. dyna

    Fingerprint support would be great!

  15. marjorie jackson

    Hii friend,
    I am sharing here a little issue that is I’ve forgotten my PIN how can I change or update it? Can you help me?
    (hidden)

  16. ProtonMail Support

    Please contact our support team at contact@protonmail.ch, support@protonmail.ch or using the support form at https://protonmail.com/support-form.

Leave A Comment?