How to report a bug in our iOS and iPadOS app

If you experience a bug or error in our iPhone and iPad app, please send us a bug report. In this article, we show you how you can fill out and send a bug report directly from the iOS app. 

If you are using an Android device, see How to report a bug in our Android app instead.

1. Open the app and go to MoreReport a bug

How to report a bug in our iOS app

2. Enter a clear description of the error and include as many details as possible. This should ideally include a description of the bug, plus any information that might be useful (such as what happened just before the issue occurred). If the bug is reproducible, a step-by-step record of exactly what actions result in the bug would be a great help.

Fill in a detailed bug report

Tap Send when you’re done. 

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