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Common questions about ProtonMail for Business

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Yes, absolutely. You can continue using your domain name (i.e., the name after the @ in your email address) and you will keep the history of your emails. Your inbox stays the same, just more secure.
Yes, you can use ProtonMail on Outlook email clients (and other third party clients) through a desktop computer (not supported on mobile devices). You can learn more here.
Yes, this is an option that the administrator can select when setting up each user account. The administrator can also select to create a “Private” account, which they won’t have access to, often used for highly classified employees such as executive teams.
Moving to ProtonMail is simple! You can either do it yourself by following one of our Knowledge Base articles (for example this article describes how to move from Gmail to ProtonMail). Alternatively, as a ProtonMail for Business customer, you can contact our Customer Success team to assist in onboarding and transfering your emails from your current provider to ProtonMail. We’re happy to help!
All of our servers are in secure data centers distributed throughout Switzerland. While we don't disclose the precise location of our servers anymore, our first datacenter was in a former Swiss military bunker 1,000 meters beneath the Alps, built to resist a nuclear attack.
Yes, you can read more here.
Yes, they are end-to-end encrypted. If you decide to move your organization to ProtonMail, all emails sent between your employees will also always be end-to-end encrypted.
Yes, emails sent outside of your organization will still be stored encrypted within ProtonMail; however, in order for it to be sent end-to-end encrypted you will need to use our “Encrypt to Outside” feature which you can read more about here. We recommend using end-to-end encryption for all messages that you want to maintain full control of the contents (including the ability to set an expiration date on the message).

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